Director Patient Safety

HCA Houston Healthcare; Conroe (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Education assistance

Fertility and family building benefits

Paid time off

Job summary

HCA Houston Healthcare Conroe is seeking a Director of Patient Safety to lead risk management, safety initiatives, and regulatory compliance. The role partners with Quality Management, Administration, and clinical leadership to advance patient safety and environment of care across the hospital.

The ideal candidate brings an RN license, CPPS certification, and at least five years of healthcare experience to guide policy development, incident investigations, and performance improvement efforts

Qualifications

• RN required and licensed in good standing
• CPPS certification required or actively pursued
• Bachelor's Degree in Nursing is required
• Minimum of five years healthcare experience preferred

Responsibilities

• Assists in training and evaluating staff on the Code of Conduct and hospital risk policies.
• Identifies and reports ethics/compliance issues and takes corrective action as needed.
• Helps establish and maintain the hospital-wide Risk Management Program in collaboration with leadership.
• Evaluates correspondence from attorneys, patients, and outside sources for potential claims.
• Informs Risk Management leadership promptly of potential claims.
• Reviews requests for medical records to ensure proper authorization.
• Maintains Risk Management Notification System and distributes risk-related data.
• Coordinates risk management and environment of care educational programs for staff.
• Participates in quality improvement initiatives related to risk management and safety.
• Works with physicians and staff to address risk issues and ensure patient safety.
• Maintains confidentiality of sensitive information and adheres to privacy standards.

Education

Bachelor's Degree in Nursing

CPPS (Certified Professional in Patient Safety)

5+ years healthcare experience

Job description

Introduction

This position is incentive eligible. Are you ready to manage in a new era as a Director Patient Safety where building a healthier tomorrow is more than a job? Our HCA Houston Healthcare Conroe team is committed to partnership, innovation, legacy and improving more lives in more ways.

Benefits

HCA Houston Healthcare Conroe, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Director Patient Safety where your passion for leading and creativity are valued? We want your knowledge and expertise!

Job Summary And Qualifications

Under the general direction of the Risk Management Director, the Risk Management Analyst has full-time assigned responsibility in the area of risk management. The Risk Management Analyst functions with responsibilities for interfacing with Quality Management staff, staff involved in all aspects of safety management, medical records and billing office staff in conducting and coordinating risk management functions.

What you will do in the role:

• Assists in training and evaluating staff on the overall Code of Conduct and specific policies and procedures that effect the area of Risk Management.
• If an ethics and compliance issue(s) is identified, takes the appropriate action to correct and/or report any violation that they are aware of in the department and/or the facility.
• Assists with establishment and maintenance of the hospital-wide Risk Management Program, in collaboration with the Director of Risk Management, Administration, the Environment of Care Committee, and the Quality Management Council.
• Evaluates correspondence from attorneys, patients and other outside sources for claims potential.
• Promptly informs Risk Management Director of any potential claims identified.
• Evaluates requests and subpoenas for medical records for proper authorization.
• Maintains Risk Management Notification System.
• Collects, evaluates and distributes relevant data concerning patient and non-patient notifications.
• Assists in coordinating and facilitating completion of premium credit initiatives as defined by Corporate and Division.
• Investigates reports of product/equipment problems to determine appropriate response (i.e., voluntary reporting to manufacturer, mandatory reporting to FDA, etc.).
• Assists in review and assessment of written standards within the hospital pertaining to risk management and environment of care.
• Coordinates for provision of risk management and environment of care educational programs for all personnel within the hospital in collaboration with Department Directors/Managers and the Education Department.
• Assists in development and implementation of policies and procedures that guide and support the provision of risk management and environment of care.
• Participates in quality improvement initiatives as appropriate to risk management functions.
• Actively participates on assigned committees in order to ensure safety and risk issues being identified and addressed.
• Responsible and accountable for consistently maintaining confidentiality of sensitive and confidential information accessed.
• Utilizes written and verbal communication, analytical, numerical, and organizational skills with a high degree of effectiveness and efficiency.
• Coordinates and conducts an investigation of all risks involving actual or potential injuries to patients, visitors, staff and physicians. Investigates all other known incidents that lead to financial loss, including professional, general, property and automobile liability.
• Maintains current knowledge of hospital administrative and departmental standards and procedures that relate to risk management and environment of care.
• Maintains current knowledge of regulatory standards pertaining to risk management and environment of care.
• Maintains awareness of risk management responsibilities within the hospital system and maintenance of required files for risk management and environment of care.
• Prepares material for committees as assigned and reports follow-up and tracking from committees. Collects information and documentation in response to interrogators and requests for production.
• Coordinates chart copying in liability situation.
• Communicates effectively to coordinate assessment of preventive loss control with all hospital departments and medical staff.
• Continues professional growth through the use of in-service educational programs, seminars, professional associations, and other self-directed learning activities related to the practice of risk management and environmental safety.
• Actively participates in the hospital-wide Performance Improvement Program with activities related to risk management and environmental safety.
• Communicates effectively with physicians to accomplish Medical Staff Committee responsibilities, and as appropriate regarding risk management activities.
• Actively participates in appropriate medical staff and hospital committees.
• Coordinates interviews for hospital staff with investigation and attorneys.
• Consistently provides outstanding service to all patients, physicians, fellow employees, and guests.
• Displays initiative to see processes through to completion and offers assistance without being asked.
• Consistently responds to requests in a timely manner.
• Maintains awareness of own limitations and seeks guidance from appropriate personnel when needed.
• Actively participates in department committees and group meetings with a focus on providing input to improve the quality of service.
• Consistently demonstrates behavior which reflects that working as a team is more important than self-interest.
• Demonstrates interpersonal competencies such as problem solving, negotiation, and conflict management to improve teamwork.
• Consistently maintains professional level of conduct.
• Facilitates communication with patients, physicians, guests, and co-workers.
• Consistently demonstrates courteous and positive behaviors, i.e., pleasant tone, good eye contact, good written and oral communication.
• Utilizes appropriate lines of accountability for the continuous improvement of quality.
• Ensures that problems/concerns regarding activities in the hospital/department are communicated appropriately.
• Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences.
• Shows respect for hospital property and the property of others.

What qualifications you will need:

• (RN) Registered Nurse
• (CPPS) Certified Professional in Patient Safety
• Bachelors Degree in Nursing required
• Minimum of five (5) years healthcare experience preferred

At HCA Houston Healthcare Conroe, superior healthcare meets the comfort and convenience of a comprehensive hospital, close to home, in Conroe, Texas. We have been providing high-quality healthcare to the Montgomery County region for more than 80 years. During that time we have grown to become a full-service 330+ bed medical center and a tertiary referral center - all while remaining true to our mission of providing care, above all else. As a regional, tertiary referral center, other hospitals rely on us when higher levels of acute care are necessary. HCA Houston Conroe was the first hospital in Montgomery County to achieve the designation of a Level II Trauma Center. We are also a Certified Primary Stroke Center, an Accredited Chest Pain Center, and a designated Level III Neonatal ICU in order to treat for the most vulnerable patients of all ages. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

\"There is so much good to do in the world and so many different ways to do it.\"- Dr. Thomas Frist, Sr.

We are an equal opportunity employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.