Director, Patient Flow & Throughput Command Center

Harris Health; Houston (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Harris Health, a public healthcare safety-net provider serving Harris County, Texas, seeks an Administrative Director of the Patient Flow Command Center (PFCC). This role leads enterprise-wide patient throughput, capacity management, and centralized bed/transfer center operations, reporting to the VP of Patient Flow & Care Transitions.

The successful candidate will bring extensive healthcare operations experience, strong project management and process improvement expertise, and the ability to

Qualifications

• Bachelor of Science in Nursing required.
• Master’s Degree in Nursing Administration, Healthcare Administration, Business Administration or Public Administration required.
• Nurse Executive Board Certified (or NEA-BC) or equivalent certification within two years; multiple certifications listed in the ad.

Responsibilities

• Lead and optimize enterprise-wide patient throughput and capacity management.
• Provide strategic leadership and operational oversight for PFCC and related functions.
• Oversee centralized bed management, transfer center operations, and hospital throughput.
• Collaborate with executives, physicians, nursing leadership, care management, and EMS partners.
• Drive process improvement to reduce length of stay and improve access to care.

Skills

Analytical Abilities

Mathematics

Medical Terminology Knowledge

Research Knowledge and Abilities

Statistical Knowledge and Abilities

Bilingual (Preferred)

Verbal Communication

Public Speaking

Writing/Reports

Education

Bachelor of Science in Nursing

Master's Degree in Nursing Administration or Healthcare Administration or Public Administration

Tools

MS Access

MS Excel

MS PowerPoint

MS Word

Personal Computer

Job description

Harris Health, a public healthcare safety-net provider serving Harris County, Texas, seeks an Administrative Director of the Patient Flow Command Center (PFCC). This role leads enterprise-wide patient throughput, capacity management, and centralized bed/transfer center operations, reporting to the VP of Patient Flow & Care Transitions.

The successful candidate will bring extensive healthcare operations experience, strong project management and process improvement expertise, and the ability to