Director, Patient Experience Analytics & Insights

Emerus Holdings, Inc.; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Emerus Holdings, Inc. seeks a Director of PX Data & Analytics to transform patient experience data into actionable insights. The role is responsible for maintaining data integrity, overseeing survey operations, and ensuring compliance with regulatory requirements.

The ideal candidate should have a Bachelor's degree and 8-10 years of experience in healthcare analytics, with skills in SQL and data engineering. This position plays a crucial role in improving patient satisfaction through data-driven strategies.

Qualifications

• 8-10 years of progressive experience in healthcare data analytics.
• Strong understanding of EHR data structure and DRG coding.
• Experience leading enterprise analytics initiatives.

Responsibilities

• Manage patient experience data and survey operations.
• Lead production and validation of survey data submissions.
• Design and implement tracking systems for data submissions.

Skills

Healthcare data analytics

SQL

Data engineering

Patient experience analytics

Project management

Education

Bachelor's degree in Data Analytics or related field

Master's degree in related field (preferred)

Tools

Press Ganey survey platform

PowerBI

Job description

Emerus Holdings, Inc. seeks a Director of PX Data & Analytics to transform patient experience data into actionable insights. The role is responsible for maintaining data integrity, overseeing survey operations, and ensuring compliance with regulatory requirements.

The ideal candidate should have a Bachelor's degree and 8-10 years of experience in healthcare analytics, with skills in SQL and data engineering. This position plays a crucial role in improving patient satisfaction through data-driven strategies.