Director, Patient Care Services — Lead Care Excellence

St. Charles Health System; Madras (OR); On-site; USD 162,000 - 252,000; Full time

Job summary

St. Charles Health System is seeking a Director of Patient Care Services to lead and manage the overall operations of patient care across campuses.

Reporting to the Chief Nursing Officer, this role focuses on strategic planning, financial leadership, and physician partnerships to achieve system goals. The position requires an RN with an MSN (or related master's) and a minimum of seven years in nursing, including management.

Qualifications

• Graduate of an accredited school of nursing.
• MSN or master's degree in a related field; if master's not in nursing, must have BSN.
• Enrollment and completion of a Masters program within two years of hire may be considered with the CNO's approval.
• Minimum seven years of nursing experience including two years in nursing management.

Responsibilities

• Plans, organizes, coordinates, and directs department functions to meet established standards.
• Ensures continuity of care across all shifts.
• Leads and manages assigned departments and oversees internal operations.
• Maintains quality, customer service, and regulatory compliance for trauma licensure.
• Hires, directs, coaches and monitors the performance of direct reports.
• Develops staffing plans, budgets, and financial plans.
• Collaborates with leadership to monitor KPIs and financial/clinical data.
• Drives Lean and continuous improvement initiatives across patient care services.

Education

MSN or related master

BSN (Bachelor of Science in Nursing)

RN license (Oregon)

Master’s enrollment within 2 years of hire

Job description

St. Charles Health System is seeking a Director of Patient Care Services to lead and manage the overall operations of patient care across campuses.

Reporting to the Chief Nursing Officer, this role focuses on strategic planning, financial leadership, and physician partnerships to achieve system goals. The position requires an RN with an MSN (or related master's) and a minimum of seven years in nursing, including management.