Director - P05

Organización de los Estados Americanos; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Job summary

Organization of American States seeks a functional lead in the Department of General Services to guide operations, policy development, and strategic program planning at headquarters and field levels. The role emphasizes leadership, stakeholder collaboration, and mobilization of financial and technical resources from Member States and partners.

The successful candidate will oversee teams, foster innovation in process improvement, and ensure clear roles, reporting lines, and timely delivery of

Qualifications

• Essential: First University Degree (Bachelor’s) in Business Administration or related field and 15 years of relevant experience at national and international levels, including leadership ORAdvanced degree (Master’s) and 10 years of relevant experience OR Doctorate and 6 years of relevant experience. Managerial experience required.
• Desirable: Experience or knowledge of the OAS mandate and priorities in the area of work.
• COMPUTER SKILLS: Ability to effectively work using Microsoft Office (Word, Excel, PowerPoint, Outlook) and software applicable to the area of work.

Responsibilities

• Advise the Secretary and senior leaders on operations policies and resource utilization.
• Plan strategic development of activities and programs at HQ and country level; define support needs and negotiate projects.
• Delegate responsibilities, ensure clear roles and reporting lines, manage time and resources, encourage initiative.
• Supervise mobilization of financial and technical resources from Member States and partners.
• Promote horizontal cooperation through project design and implementation among Member States and agencies.
• Collect and disseminate information on cooperation programs and projects; represent GS/OAS at meetings.
• Lead and manage departmental staff, provide performance feedback, and recruit suitable candidates.
• Suggest innovative policies and procedures based on best practices.
• Represent the OAS at regional and international meetings and groups.
• Engage in Performance Evaluation System, provide coaching, resolve conflicts, set objectives.
• Perform related duties including replacements and backstopping as needed.

Skills

Leadership

Strategic Planning

Policy Development

Communication

Education

Bachelor's degree in Business Administration or related field

Advanced University Degree

Doctorate

Tools

Microsoft Office

Oracle

Visio

SharePoint

Excel

PowerPoint

Job description

This position is located within the Department of General Services

DUTIES AND RESPONSIBILITIES:

This is a functional lead, authority-in-the-field type position designed to make critical impact in the Organization and is assigned all or part of the following responsibilities. (NOTE: these responsibilities and expected results are standardized, and are not necessarily performed by all staff members sharing this job title):

1. Advise the Secretary and, as required, the Secretary General and Assistant Secretary General, on all subjects pertaining to the operation of the Department, establishing and/or recommending work plans and operational policies and procedures in furtherance of an optimal utilization of technical, human and financial resources and their implementation, as well as the focalization of partnerships for development actions and cooperation in line with the OAS mandate, priorities and objectives.

2. Plan the strategic development and structuring of activities, programs and projects at headquarters and country level; identify and define support services needs; development needs; implementation of best practices; evaluate and negotiate projects with service providers, suppliers and consultants.

3. Delegate the appropriate responsibility, accountability, and decision‑making authority; make sure that roles, responsibilities, and reporting lines are clear to each staff member; accurately judge the amount of time and resources needed to accomplish a task ad match task to skills; encourage risk‑taking and support creativity and initiative; monitor progress against milestones and deadlines.

4. Supervise the preparation and promotion of initiatives aimed at the mobilization of financial and technical resources from Member States, Permanent Observer countries, other regional and international organizations and institutions.

5. Establish and promote concepts and instruments of horizontal cooperation through the design and implementation of projects among Member States, and ensuring proactive collaboration between the area of work, other OAS Departments, Member States and executing agencies; identifying and solving problems based on experience and lesson learned.

6. Direct and ensure the systematic collection and dissemination of information on technical, political, electoral, developmental and/or other cooperation programs and projects, with emphasis on successful experiences and results, promoting effective exchange of experience and knowledge among governments, regional and international institutions, agencies and other involved and/or prospective partners, including recommending, proposing policies and procedures to the Secretary and deciding on implementation, and participating in regional and international technical meetings on subjects and issues in the area of competence of the Department; and, as required, representing the GS/OAS at meetings and conferences.

7. Lead and manage departmental professional and support staff, guiding, advising and motivating them, providing performance feedback to ensure proactive contribution and participation in departmental activities, reviewing candidatures and recommending appropriate candidates for selection.

8. Identify and recommend innovative approach to the implementation of revised and/or new policies and procedures to the Secretary, taking into consideration best practices.

9. Represent the OAS at regional and international meetings and consultative groups on subjects and issues in the area of competence.

10. Actively engage in the Performance Evaluation System: Provide leadership, guidance, coaching, and motivation to staff by regularly discussing performance and providing feedback; solve interpersonal conflicts; actively support the development and career aspirations of staff; evaluate performance fairly. Also, staff member should establish work expectations with the direct supervisor by defining individual annual objectives.

11. Perform other related duties as assigned, including replacing and backstopping for others.

QUALIFICATIONS:

EDUCATION & EXPERIENCE:

Essential: First University Degree (Bachelor’s) in Business Administration or related field and 15 years of relevant experience at national and international levels, including leadership experience OR Advanced University Degree (Master’s) and 10 years of relevant experience OR Doctorate and 6 years of relevant experience. Managerial experience is required

Desirable: Experience or knowledge of the OAS mandate and priorities as related to the area of work and/or the dynamics of the Inter‑American agenda and system.

COMPUTER SKILLS: Ability to effectively work using Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook, and other applications such as Oracle, Visio, Access, Share Point) and software applicable to the area of work.

LANGUAGES:

Essential – Proficient in at least two of the following languages: English, French, Portuguese, and Spanish (read, write and communicate). The selected candidate must satisfy the applicable language‑proficiency examination requirements under Article 44(f) of the General Standards, including passing the required DHR‑administered examination in a second official language within the applicable timeframe. The lack of proficiency in a second language should not be grounds for elimination during the recruitment and selection process.

DESIRABLE – Working knowledge of other two OAS official languages.

PERSONAL COMPETENCIES: Demonstrated communication skills (verbal and written); tact, discretion and diplomacy; sound presentation skills.

The GS/OAS embraces equality, diversity and inclusion. Accordingly, in accordance with its rules and regulations, the GS/OAS is committed to providing equal employment opportunities and achieving a diverse staff. In selecting candidates, it will take into account equitable geographic representation, as well as gender equity and equality.

Please note that the mandatory retirement age for staff members at the General Secretariat of the OAS is 65 years.

- Compensation:

Professional Category: Remuneration = Basic Salary + Post Adjustment

Net of taxes for non‑US citizens

- US citizens tax reimbursement: US Citizens are reimbursed for most taxes paid on OAS remuneration.

- Paid Annual Leave: 21 days from 1st year. Increase to 30 days within 5 years.

- Sick Leave and Parental Leave.

- Health Insurance: OAS pays 2/3 of premium.

- Pension and Savings Plans: In addition to salary, OAS contributes 14% of pensionable remuneration to a Retirement and Pension Plan. Staff contribute 7%.

- Additional benefits (dependent on contract type): Mobilization allowance, repatriation grant, home leave travel, dependency allowance, life insurance.