Director Outpatient Services

Oceans Healthcare, L.L.C.; Norman (OK); On-site; USD 110,000 - 170,000; Full time

Job summary

Oceans Healthcare, L.L.C. and Norman Regional Health System have partnered to open a new behavioral hospital in south central Oklahoma.

The Director, Outpatient Services will lead the outpatient programs, ensure regulatory compliance, and coordinate with the DON and inpatient director to align staffing and clinical programming. The role includes supervising staff, driving education, and steering performance improvement to meet Joint Commission and state standards while supporting program growth

Qualifications

• Experience leading outpatient services and coordinating multidisciplinary teams.
• Ability to ensure programs meet Joint Commission, Federal and State regulations.
• Proven track record in staff education and development.
• Experience with discharge planning and treatment planning in outpatient settings.
• Strong governance, budget oversight and performance improvement focus.

Responsibilities

• Provides direction, supervision, monitoring and disciplinary action for all staff of the Outpatient Program.
• Cooperates with management to develop and revise clinical programming proposals.
• Provides, coordinates and monitors staff continuing education and training.
• Supervises utilization review and performance improvement in outpatient settings.
• Ensures compliance with age/disability/cultural sensitivity and diversity requirements.
• Conducts treatment planning, discharge planning and facilitates support groups.
• Works with facility administration to meet financial goals and maintain governance structures.
• Communicates facility performance to stakeholders in writing and verbally.

Skills

Leadership

Staff supervision

Regulatory compliance

Staff education

Performance improvement

Job description

Norman Regional Health System and Oceans Healthcare have partnered to expand access to behavioral health services in south central Oklahoma through construction of a new, state-of-the-art behavioral hospital.

Behavioral Health Center at Porter Health Village, a 48-bed facility, will more that double Norman Regional Health System’s inpatient capacity for adult and senior behavioral health patients and add new services, including an intensive outpatient program and a dedicated geriatric behavioral health unit. The freestanding hospital will be located on the Norman Regional Porter campus and replace the existing 20-bed behavioral health unit.

The Director, Outpatient Services is responsible for the overall leadership and operation of the facilities’ outpatient services and functions. This position coordinates with the DON and the inpatient clinical director to identify staffing issues and pertinent nursing care issues to ensure appropriate daily operations of the outpatient programs. The Director, Outpatient Services shall assure the outpatient program is adequately staffed and that programming meets the standards set in accordance with Joint Commission, Federal and State regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards.

Essential Functions:

1. Provides direction, supervision, monitoring and disciplinary action for all staff of the Outpatient Program.
2. Cooperates and works with all members of the management team to develop, formulate, implement, and revise clinical programming proposals for recommendations to medical and professional staff and to adhere to regulatory body standards and meet facility goals and objectives.
3. Provides, coordinates and monitors in-service opportunities for staff continuing education.
4. Supervises utilization review and performance improvement in the outpatient setting.
5. Provides/coordinates education to staff and monitoring for compliance plan, and specific age/disability/cultural sensitivity and diversity adherence, as well as demonstrates an ability to assess and interpret age/disability specific information and patient population response to treatment.
6. Conducts treatment planning, discharge planning and facilitates support groups to meet the needs of patients and families.
7. Works closely with the facility administrator to achieve the programs financial goals in regard to expense management and revenue production, as well as maintain overall administrative and committee structure.
8. Provides and solicits customers, departments, and facility information orally and in writing on overall facility performance.
9. Performs other duties and projects as assigned.