Director, Organizational Design and Effectiveness

McDonald's; Chicago (IL); On-site; USD 178,000 - 223,000; Full time

Benefits offered by this job

Health insurance

Stock grants

Bonus eligible

Long term incentive

Job summary

McDonald’s in Chicago seeks a Director of Organization Design and Effectiveness to lead the end-to-end design and transformation across global markets, translating strategy into operating models, governance, and clear decision rights.

You will partner with senior leaders to diagnose challenges, implement scalable solutions, and drive change management, data-driven recommendations, and capability development for enduring modernization.

Qualifications

• Bachelor's degree required; master's preferred in Organizational Development, Organization Effectiveness, HR, or related fields.
• Demonstrated ability to diagnose complex organizational challenges and deliver practical solutions.

Responsibilities

• Lead organization effectiveness initiatives translating strategy into operating models and governance.
• Partner with senior leaders to assess performance and recommend solutions.
• Diagnose challenges using stakeholder input, data, and business context.
• Lead design projects involving role clarity, governance, spans and layers, and implementation planning.
• Develop data-driven recommendations and executive-level presentations to support decisions.
• Manage multiple initiatives with competing priorities and stakeholders.
• Stay current on leading practices in organization effectiveness and transformation.

Skills

Leadership

Stakeholder management

Change management

Strategy execution

Consulting

Executive presentation

Education

Bachelor's degree

Master's degree preferred

Job description

Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

We are looking for a dynamic Director, Organization Design and Effectiveness to join our Global Talent team. This role will support the Enterprise Data, Analytics, and AI transformation priorities by helping leaders translate strategy into practical organization solutions, including effective operating models, organization structures, decision rights, and implementation plans. The role will also focus on improving organizational effectiveness, enabling transformation, and designing solutions that help teams operate with greater clarity, accountability, and impact.

At McDonald’s, aligning our workforce across a large, global, and evolving business requires more than structure alone. It requires clear strategy translation, effective ways of working, strong leadership alignment, disciplined problem solving, thoughtful change planning, and organizational solutions that can be adopted and sustained. The Director, Organization Design will help leaders diagnose organizational challenges, shape future-state operating models, clarify roles and decision rights, and support the implementation of changes that enable business priorities.

This role will lead the end-to-end organizational design and effectiveness agenda for the EDAA Modernization Transformation, shaping the future-state Data, Analytics, and AI organization across global markets and business functions. The Director will partner with executive leaders to define operating models, organizational structures, role architectures, governance frameworks, and workforce strategies that enable scalable, business-aligned capabilities. Beyond organization design, the role will provide strategic leadership on transformation, change management, and capability development to ensure the successful adoption and long-term sustainability of EDAA's modernization objectives.

The role will partner closely with senior leaders, People Partners, Talent, Total Rewards, Change Management, Communications, Workforce Management, and other cross-functional partners to deliver integrated solutions. This position will report to a Senior Director and may include oversight, coaching, and development of one or more direct reports or project team members.

Duties

Primary Responsibilities

• Lead organization effectiveness initiatives that translate business strategy into operating models, structures, governance, decision rights, and ways of working.
• Partner with senior leaders and People Partners to assess organizational performance, identify effectiveness barriers, and recommend solutions that support business outcomes.
• Diagnose organizational challenges using stakeholder input, workforce data, business context, and change readiness insights.
• Lead organization design and operating model projects involving role clarity, accountability, governance, spans and layers, work grouping, and implementation planning.
• Facilitate leadership discussions on priorities, design principles, tradeoffs, decision rights, and implementation implications.
• Partner across Global People and cross-functional teams to align organization solutions with change management, communications, workforce planning, talent, rewards, and transition activities.
• Develop data-driven recommendations and executive-level presentations to support decision-making.
• Manage multiple initiatives simultaneously while balancing priorities and stakeholder expectations.
• Contribute tools, frameworks, and best practices that strengthen organization effectiveness capabilities.
• Stay current on leading practices in organization effectiveness, organization design, transformation, change management, workforce strategy, and operating models.

Qualifications

Qualifications

• Bachelor’s degree required. Master’s degree in Organizational Development, Organization Effectiveness, Human Resources, Business, Strategy, Leadership, Industrial/Organizational Psychology, or a related field preferred.
• 7+ years of experience in organization effectiveness, organization design, transformation, change management, strategy, workforce planning, human capital, management consulting, or related disciplines.
• Proven ability to diagnose complex organizational challenges, structure ambiguous problems, analyze data, evaluate options, and deliver practical solutions.
• Experience supporting transformation, operating model, organization design, strategy execution, or organizational change initiatives.
• Strong consulting, facilitation, communication, and stakeholder management skills, including partnership with senior executives and HR leaders in global or matrixed organizations.
• Ability to develop executive-ready recommendations and presentations using workforce, organizational, financial, and qualitative data.
• Strong project leadership skills with experience managing multiple workstreams, stakeholders, dependencies, and changing priorities.
• High emotional intelligence, sound judgment, discretion, and ability to navigate sensitive topics in fast-paced environments.

Salary Range

The expected salary range for this role is$178,121.00 -$222,651.00per year
The above represents the expectedsalaryrange for this job requisition. Ultimately, in determining yourpay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.