Director, Operations (Outpatient), Clinic Overhead (Full-Time, Day Shift)

Nwregionalheart; Hanford (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Adventist Health seeks an executive to direct outpatient operations, ensuring high-quality, cost-effective medical services and overseeing clinical, administrative and fiscal aspects of the organization. The role includes leadership over Clinical Service Managers and senior staff, with accountability for program expansion and cost containment.

The position requires strategic oversight, data-driven decision making, and the ability to resolve complex operational issues across multiple clinics.

Qualifications

• Bachelor’s Degree in business administration or equivalent combination of education/related experience required.
• Master's Degree in business administration, management, health care management, or related field preferred.
• Seven years' technical experience preferred.
• Three years' multi-clinic management experience preferred.

Responsibilities

• Directs outpatient operations to ensure provision of high quality, cost-effective medical services.
• Strategizes with senior staff regarding program expansion, business development and new care models.
• Provides leadership to staff, directing managers and personnel to accomplish operational and strategic objectives.
• Performs other job-related duties as assigned.

Education

Bachelor’s Degree in business administration

Master's Degree in business administration, health care management or related field

Seven years' technical experience

Three years' multi-clinic management experience

Job description

Job Summary

Directs outpatient operations to ensure provision of high quality, cost-effective medical services. Directs overall clinical, quality, administrative and fiscal aspects of the organization. Provides leadership and oversight of the performance of Clinical Service Managers and/or senior level clinical professional staff. Identifies and resolves technical, operational and organizational problems. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgement.

Job Requirements

Education and Work Experience:

• Bachelor’s Degree in business administration or equivalent combination of education/related experience: Required
• Master\'s Degree in business administration, management, health care management, or related field: Preferred
• Seven years\' technical experience: Preferred
• Three years\' multi-clinic management experience: Preferred

Essential Functions

• Works with site medical expense team to provide direction for actions to control targeted costs for inpatient and outpatient services. Conducts regular agenda driven meetings with staff to address issues, concerns, and to communicate mission of organization. Directs, organizes and plans the operation of assigned clinics.
• Strategizes with the senior staff regarding program expansion, business development and new care models. Focuses on quality improvement, utilization and reducing medical costs while incorporating the skills of provider partners whenever possible.
• Provides leadership to staff, giving direction and guidance to managers and staff as appropriate. Plans, budgets, organizes and manages the department to accomplish operational and strategic objectives. Analyzes and interprets complex data sets and reports, i.e., variance analysis, financial/quality, population specific reports.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.