Director, Operations Improvement - Refineries

GFL Environmental Inc.; North Carolina; On-site; USD 95,000 - 140,000; Full time

Job summary

GFL Environmental Inc. is seeking a Director of Operations to oversee waste processing and collection/transportation across designated facilities in North Carolina. The role emphasizes safety, compliance, and leadership of site teams to optimize day-to-day operations and budgets.

The candidate will develop routes, review P&L statements, and coordinate with regional leadership to ensure efficient, compliant operations while delivering robust performance metrics.

Qualifications

• Diploma or Degree in business or equivalent work experience.
• Minimum 5 years in an Operations Manager or Supervisor role.
• Experience with waste processing operations and safety compliance.

Responsibilities

• Oversee and optimize the operations and functionality of assigned sites while promoting safety, sanitation, and security.
• Organize and analyze complex information and data.
• Develop strategic plans to grow busy and dynamic sites.
• Lead and direct Site Operations Managers and staff to meet budgets and P&L targets.
• Collaborate with RVP on critical matters and budgeting.

Skills

Operations leadership

Budgeting & planning

Regulatory compliance

Data analysis

Communication skills

MS Excel

Education

Business degree or equivalent

Tools

MS Word

MS Excel

OMS

Job description

The Director of Operations will oversee the waste processing operations and collection/transportation portions of the business in specified facilities. Safety and compliance will be a priority and the Director of Operations will be accountable to oversee all aspects of EH&S. They will ensure all employees are performing to the company policies and procedures and the appropriate laws that govern them. The Director of Operations will act as a liaison between sites, providing direction to the Site Operations Managers to best manage the day-to-day operations of the sites and to ensure that the sites optimize operations in a way that yields the most effective and efficient operation. The Director of Operations will oversee and provide leadership to the sites. Develop and review routes and budgets to company standards. Direct all supervisors and employees as needed. The Director of Operations will be responsible to review the P&Ls, assist in budgeting and liaise with the RVP regarding critical matters.

Key Responsibilities

• Responsible for overseeing and optimization of the operations and functionality of the assigned sites, while promoting safety, sanitation, and security through ensuring that all awareness programs, meetings, inspections, and preventative measures required have been completed on time.
• Organize and analyze complex information and data.
• Develop strategic plans to further GFL Operational interests and ability to grow very busy and dynamic sites.
• Capable of quickly establishing credibility, influencing constituencies, and persuading professionals at all levels.
• Must be a self‑motivated contributing team member.
• Strong cost center management experience as part of their respective operational responsibilities and have a solid track record in providing positive results.
• Proficient understanding of Regulations impacting the various sites and operations, complete reporting on time, experience dealing with the local officals if required to do so.
• Manage multiple projects in a fast‑paced environment.
• Manage designated financial, human, and physical resources of the Division in a collaborative manner.
• Anticipate and manage conflict; mediate disputes; assist in reaching consensus.
• Manage the financial, human, and physical resources of the assigned sites in alignment with GFL’s vision and values and in accordance with the annual Business Plan, with a strong focus on Profit & Loss activities. Provide overall direction and co‑ordination of all employees under his/her jurisdiction, including hiring, training, managing performance, promotion and discipline, and recommendations for discharge in accordance with policy and practice.
• Provide guidance and direction to GFL Operations staff about waste processing and disposal policies, procedures and regulations.
• Responsible to oversee and guide Industrial waste processing and disposal operations at multiple sites in a way that increases flexibility of the sites and reduces bottlenecks and inefficiencies.
• High level of collaboration and interaction with outside sales force.
• Demonstrated skills in managing and developing personnel. Strong leadership skills, leading people in a functional organization.
• Responsible for guiding and supporting the Site Operations Managers in the preparation and oversight of tenders/quotations and reports for operating, security and maintenance works including design, setting specifications, preparing cost estimates, project management and commissioning.
• Develop short‑and long‑term goals and operating procedures to achieve/maintain on‑going compliance of waste processing.
• Aligns individual performance goals and measures systematically, and consistently uses them to drive performance. Strong results orientation and a tireless work ethic with the emotional intelligence to know when to push harder and when to look for alternative approaches.
• Excellent analytical and strategic skills. Good business judgment and problem‑solving skills with solid economic, industry and competitive landscape insight.
• Must be able to work efficiently and independently as well as can direct other team members to complete the larger project.
• Must be willing to commit the necessary time and effort to complete work assignments and do a quality job.
• Demonstrates the ability to present ideas and information in a clear, concise, organized, and diplomatic manner; listen to others to respond effectively to ideas and questions.
• Demonstrates ability to manage own time and schedule to get work accomplished and meet customer needs.
• Other duties as assigned

Knowledge, Skills, Abilities and Competencies

• Diploma or Degree in business or equivalent work experience required.
• Minimum 5 years in an Operations Manager or Supervisor role.
• Supervisor training.
• Interpersonal Contacts: This position will have a wide range of contact with all levels of employees, from hourly staff to the Divisional Executive level.
• First Aid training certificate.
• Experience and strong knowledge in operation of waste vehicles.
• Experience and strong knowledge of operation of all company machines.
• Strong knowledge of Highway traffic act and Safety Act.
• Proven record in management of operations at waste processing sites in a safe and efficient manner.
• Experience using MS Word, Excel, OMS.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.