Director, Operations

Sodexo; Virginia Beach, Northern (VA, KY); Hybrid; USD 135,000 - 174,000; Full time

Benefits offered by this job

Incentive plan

Medical, Dental, Vision

401(k) with matching

Paid Time Off

Tuition reimbursement

Job summary

Sodexo in the United States (Virginia Beach) seeks a senior HTM Capital Planning Lead to provide analytics, lifecycle assessment, and technology forecasting to optimize healthcare investments. You will oversee data analytics, develop five-year replacement plans, and mentor a team while collaborating with hospitals and manufacturers to stay ahead of market trends and ensure compliant operations.

This role blends operations, client service, and strategic leadership to drive capital efficiency and

Qualifications

• 7 years of management experience.
• 7 years of related HTM experience.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Oversee key functions that support high-impact client accounts, ensuring seamless service delivery and alignment with business goals.
• Lead and mentor a dedicated team, providing training and development to elevate performance.
• Collaborate with hospitals and manufacturers to stay informed on new product developments and market trends.

Education

Bachelor’s degree or equivalent experience

Job description

About the job

Provides HTM capital planning support through asset data analytics, equipment lifecycle assessment, technology forecasting, replacement planning, project management, client consulting, and manufacturer engagement to optimize healthcare investments.

Experienced HTM professional with expertise in medical equipment management, healthcare regulations, strategic planning, data analytics, process improvement, executive-level communication, customer service, and leading technical teams and programs

This role is ideal for a hands-on, strategic leader who thrives at the intersection of operations, client service, and performance excellence. You’ll oversee key functions that support high-impact client accounts, ensuring seamless service delivery, operational compliance, and alignment with broader business goals.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $134640 - $174240

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

As a member of the team, you will provide analytical support and develop comprehensive five-year medical technology replacement plans for HTM clients, helping healthcare organizations make informed capital investment decisions. You will maintain, refine, and analyze clinical asset data to deliver accurate capital planning recommendations and equipment replacement strategies. Partnering closely with acute care hospitals, you will assess equipment lifecycles, evaluate emerging technologies, and support capital allocation decisions through the analysis of utilization, performance, and patient-flow data. In addition, you will contribute to industry research and technology forecasting efforts, lead project plans and timelines, and develop educational programs that enable HTM account managers to effectively maintain and sustain capital plans. You will also support ongoing enhancements to the Minuteman IT platform while cultivating strong relationships with medical equipment manufacturers to stay informed on new product developments, technological advancements, and market trends.

• Play a pivotal role in driving operational excellence across multiple client accounts and service lines.
• Collaborate closely with internal teams and clients to tailor solutions that meet unique operational goals.
• Support strategic initiatives with hands-on leadership in project execution, compliance, and service innovation.
• Influence business decisions through data-driven insights, feasibility studies, and quality improvement planning.
• Lead and mentor a dedicated team, providing training and development that elevates both people and performance.
• Gain exposure to cross-functional projects that support enterprise growth and strengthen client relationships.
• Join an organization that values proactive leadership, continuous improvement, and operational impact at scale.

What you’ll bring

You bring broad technical expertise across a wide range of patient-care equipment modalities, computer systems, and core Healthcare Technology Management (HTM) technologies, coupled with the ability to lead complex operational initiatives. You have demonstrated success in planning, organizing, and implementing policies, procedures, strategic HTM programs, and capital equipment planning initiatives that align technology investments with organizational goals and long-term healthcare delivery needs. Your strong analytical and communication skills enable you to evaluate complex technical challenges, develop effective solutions, and clearly convey recommendations to both technical and non-technical stakeholders. In addition, you possess an executive-level presence with experience leading HTM teams, managing capital planning and equipment lifecycle strategies, ensuring regulatory compliance, and delivering exceptional customer service and relationship management skills that inspire confidence among frontline staff, leadership, and C-suite executives alike.

• A proven skillset to deliver operational solutions that drive efficiency, quality, and client satisfaction across diverse service environments.
• Financial acumen with experience in aligning budgets to business goals and managing cost-effective operations.
• Excellent planning, time management, and prioritization skills to lead multiple initiatives in a fast-paced setting.
• A client-first mindset with communication skills to foster trust, influence outcomes, and strengthen long-term partnerships.
• Resilience and adaptability under pressure, with a track record of leading teams through change and achieving measurable results.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 7 years
• Related Experience: 7 years

What we offer

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.