Director, Operations

Controlled Contamination Services; San Diego (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Controlled Contamination Services seeks a Director of Operations to oversee cleanroom operations and quality programs for key accounts. You will define and coordinate projects, ensure cGMP compliance, and manage staff development, safety, and performance.

Collaboration with sales and regional leadership will drive profitability and service excellence. This role requires a Bachelor's in business or related field, 5–7 years in cleaning-related fields, and 1–3 years of supervisory experience.

Qualifications

• Bachelor's degree in business administration or related field.
• 5-7 years of experience in the janitorial, cleaning, or related field is preferred.
• 1-3 years supervising the work of others required.

Responsibilities

• Oversee cleanroom cleaning operations to ensure timely and correct execution.
• Develop staff through training, performance reviews, and professional development.
• Plan and lead projects to improve efficiency and implement best practices in operations.

Skills

Leadership

Communication

Customer Service

Initiative

Problem Solving

Time Management

Education

Bachelor's degree in business administration or related field

Job description

Controlled Contamination Services (Controlled) has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, Controlled ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world.POSITION PURPOSE:The Director of Operations is a leadership role that oversees cleaning operations and quality programs of specific accounts or group sites. The role is responsible for defining, coordinating and facilitating projects and ensuring the success of the accounts operations.MAJOR AREAS OF RESPONSIBILITY:Continually monitor the cleanroom cleaning operations to ensure all activities are completed promptly and correctly.Responsible for staff development in areas such as cGMP training, technical skills, safety, and performance management. This includes hiring, completing annual performance reviews, and providing professional development opportunities.Plan, organize, and lead projects to improve efficiency and productivity and implement best practices in business management.Establish project deliverables based on project goals, quality goals, and company priorities.Apply project management tools, processes and principles to enable project success.Maintain project calendar, develop agendas, record minutes and action items and facilitate meetings.Identify and resolve project issues.Identify deviations and follow through on corrective and preventative actions (variances).Follow Good Manufacturing Practices and maintain a cGMP document program.Ensure that there is a minimum inventory level of standard stock materials.Assist in the cross training of other Controlled Contamination Services personnel.Represent the company at customer meetings along with sales manager and their regional manager.Ensures accurate time keeping and labor law complianceManage region’s P&L and financial performance by reviewing and analyzing financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goalsAll other duties as defined by your supervisorPRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING:Demonstrate excellent leadership and communication skillsDemonstrates excellent documentation skills, and adhere to all GMP regulationsDemonstrates excellent conflict resolution skills, and maintain confidentialityAbility to stay calm and rational under pressureAdheres to all policy and conduct standards and embraces the culture of ControlledMust have a high level of attention to detail and excellent time management skillsMust be proficient with cleaning chemical components and safety requirements.EDUCATION AND/OR EXPERIENCE:Bachelor's degree in business administration or related field.5-7 years of experience in the janitorial, cleaning, or related field is preferred.1-3 years supervising the work of others required.SKILLS REQUIRED:Must have and be able to consistently apply the following skills at the levels indicated to produce assigned results:Communication SkillsCustomer Service SkillsInitiative SkillsProblem Solving SkillsPHYSICAL REQUIREMENTS:Required to spend on-the-job time on the following physical activities:StandWalkLift/ClimbDriving from Account to AccountTalk/HearUse hands to finger, handle or feelReach with hands or armsThe Weight or Force requirement in this position is: Up to 30 poundsVISION REQUIREMENT:This position requires to have close vision (clear vision at 20 inches or less), and color vision (ability to identify and distinguish colors).Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)Controlled Contamination Services is an equal opportunity employer – vets/disability.