Director, Operations

Fox Factory; Coldwater (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k plan with employer matching

Health Spending and Dependent Care Savings Accounts

Job summary

Fox Factory is seeking a Director of Operations to lead and oversee operations across multiple sites, aiming for high performance in manufacturing and service operations. This role entails developing operational strategies, managing logistics, and ensuring efficient supply chain management.

The ideal candidate will possess deep expertise in operations, strong leadership qualities, and a track record in P&L management within manufacturing or service environments, preferably in the automotive or high-performance vehicle sectors.

Qualifications

• 10+ years of progressive operations leadership in manufacturing or service environments.
• Strong executive presence with the ability to unify and motivate teams.
• Proven P&L ownership and financial acumen.

Responsibilities

• Lead multi-site operations under a cohesive strategic vision.
• Develop long-range operational strategies supporting growth.
• Oversee daily manufacturing, assembly, and service operations.

Skills

Manufacturing

Service Operations

Logistics

Supply Chain Management

Team Leadership

Education

Bachelor’s degree in business or related field

Master’s degree preferred

Tools

ERP/MRP systems

Job description

The Director of Operations is the leader responsible for driving excellence across manufacturing and service operations. This role oversees all major operational functions—including Logistics, Purchasing, Warehouse Operations, Facility Maintenance, Receiving, Value Stream Mapping, IT Integrations, and Operational Transactions—to build a unified, scalable, high‑performance operating model. The executive partners with senior leadership to shape strategy, strengthen organizational capability, and deliver sustainable growth and profitability.

Key Responsibilities

Operational Leadership & Strategy

• Lead multi‑site operations under a cohesive strategic vision.
• Develop long‑range operational strategies supporting growth, scalability, and financial performance.
• Establish standardized frameworks, KPIs, and performance expectations.
• Represent operations in executive planning and corporate initiatives.

Operational Excellence

• Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals.
• Lead Logistics, transportation, and distribution performance.
• Direct Purchasing strategy, supplier management, and cost management initiatives to ensure material availability and team performance.
• Manage Warehouse Operations and Receiving for accurate material flow and inventory integrity.
• Oversee Facility Maintenance and equipment reliability.
• Drive Value Stream Mapping and continuous improvement initiatives to eliminate waste and enhance throughput.
• Ensure accurate ERP/MRP Operational Transactions.
• Partner with IT to advance automation and IT Integrations.

Supply Chain & Inventory

• Lead supply chain planning, procurement, and inventory management.
• Implement logistics and material handling systems that support growth.
• Optimize working capital through best‑in‑class inventory practices.
• Build strategic vendor partnerships to improve cost, quality, and reliability.

Leadership & Talent Development

• Lead and develop plant managers, supervisors, and operational teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Attract and retain top operational talent.

Financial & Performance Management

• Own operational P&L, budgeting, forecasting, and capital planning.
• Use KPIs to drive data‑informed decisions and margin improvement.
• Identify opportunities for cost reduction and process optimization.
• Partner with finance on operational performance and planning.

Cross‑Functional & Customer Engagement

• Collaborate with sales, engineering, and product development to support customer and product strategies.
• Partner with corporate teams on enterprise initiatives.
• Build strong relationships with key customers and stakeholders.

Performance Metrics

• Operational efficiency and cost reduction.
• On‑time delivery and service turnaround.
• Quality, safety, and customer satisfaction.
• Achievement of financial and growth targets.
• Leadership effectiveness and team engagement.
• Experience in implementing advanced material handling systems
• Strong understanding of warehousing, light assembly, and packaging operations
• Strong logistics background – small package, LTL, and company‑owned trucking
• Strong leadership characteristics – builds strong partnerships across the business unit and within the enterprise. Lead by example, servant leadership mindset
• Working knowledge of S&OP/SI&OP methodologies for forecasting and capacity planning
• Desire to work in the details, ‘get your hands dirty’, proactively drive opportunities
• Operational leadership experience within a mixed D2C/B2B environment is a plus

Required Skills & Experience

• Strong executive presence with the ability to unify and motivate teams.
• Deep expertise in manufacturing, service operations, logistics, and supply chain.
• Proven P&L ownership and financial acumen.
• Proficiency in ERP/MRP systems and operational analytics.
• Exceptional communication, strategic thinking, and decision‑making skills.

Qualifications

• Bachelor’s degree in business, Operations Management, Industrial Engineering, or related field; Master’s preferred.
• 10+ years of progressive operations leadership in manufacturing, distribution, or service environments preferred.
• Experience in automotive, powersports, or high‑performance vehicle industries strongly preferred.
• Demonstrated success scaling multi‑site operations.
• Manufacturing/office environment with periods of walking, standing, bending, and lifting up to 50 lbs.
• Requires visual acuity for computer‑based data entry and validation.

Disclaimer

This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the job’s essential functions.

Note

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions – including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations, and social/recreational programs – on merit and the principles of equal employment opportunity. Fox offers an excellent compensation package and wide‑ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.