Director, Operations

ST USA Holding Corp.; Coldwater (MI); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) plan with employer matching

Professional development opportunities

Job summary

ST USA Holding Corp. is seeking a Director of Operations to lead multi-site operations and ensure efficiency in manufacturing and service. This role requires over 10 years of progressive experience, particularly in automotive or high-performance vehicle sectors.

The successful candidate will drive operational excellence, manage supply chain activities, and cultivate a strong team culture. Comprehensive benefits and a dynamic working environment are offered.

Qualifications

• 10+ years of progressive operations leadership experience.
• Experience in automotive or high-performance vehicle industries preferred.
• Strong communications and decision-making skills.

Responsibilities

• Lead multi-site operations aligned with strategic vision.
• Oversee daily manufacturing and service operations.
• Develop metrics and KPIs to assess performance.

Skills

Operational Leadership

Supply Chain Management

P&L Ownership

Logistics

Team Leadership

Education

Bachelor’s degree in business or related field

Master’s degree preferred

Tools

ERP/MRP systems

Job description

About FOX Factory

FOX Factory designs, engineers, manufactures and markets performance‑defining products and systems for customers worldwide. Our premium brand, performance‑defining products and systems are used primarily on bicycles, side‑by‑side vehicles, on‑road vehicles with and without off‑road capabilities, off‑road vehicles and trucks, all‑terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network.

Why Join Us

FOX Factory offers competitive wages, a comprehensive benefits package, employee discounts, and a fun, team‑centric environment where we enjoy working together to bring great products to our customers.

Role Summary

The Director of Operations is the leader responsible for driving excellence across manufacturing and service operations. This role oversees all major operational functions—including Logistics, Purchasing, Warehouse Operations, Facility Maintenance, Receiving, Value Stream Mapping, IT Integrations, and Operational Transactions—to build a unified, scalable, high‑performance operating model.

Key Responsibilities

• Operational Leadership & Strategy: Lead multi‑site operations under a cohesive strategic vision; develop long‑range operational strategies supporting growth, scalability, and financial performance; establish standardized frameworks, KPIs, and performance expectations; represent operations in executive planning and corporate initiatives.
• Operational Excellence: Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals; lead Logistics, transportation, and distribution performance; direct Purchasing strategy, supplier management, and cost management initiatives; manage Warehouse Operations and Receiving for accurate material flow and inventory integrity; oversee Facility Maintenance and equipment reliability; drive Value Stream Mapping and continuous improvement initiatives; ensure accurate ERP/MRP operational transactions; partner with IT to advance automation and IT Integrations.
• Supply Chain & Inventory: Lead supply chain planning, procurement, and inventory management; implement logistics and material handling systems that support growth; optimize working capital through best‑in‑class inventory practices; build strategic vendor partnerships to improve cost, quality, and reliability.
• Leadership & Talent Development: Lead and develop plant managers, supervisors, and operational teams; foster a culture of accountability, collaboration, and continuous improvement; attract and retain top operational talent.
• Financial & Performance Management: Own operational P&L, budgeting, forecasting, and capital planning; use KPIs to drive data‑informed decisions and margin improvement; identify opportunities for cost reduction and process optimization; partner with finance on operational performance and planning.
• Cross‑Functional & Customer Engagement: Collaborate with sales, engineering, and product development to support customer and product strategies; partner with corporate teams on enterprise initiatives; build strong relationships with key customers and stakeholders.

Key Candidate Experience

• Experience in implementing advanced material handling systems.
• Strong understanding of warehousing, light assembly, and packaging operations.
• Strong logistics background – small package, LTL, and company‑owned trucking.
• Strong leadership characteristics – builds strong partnerships across the business unit and within the enterprise; lead by example with a servant leadership mindset.
• Working knowledge of S&OP/SI&OP methodologies for forecasting and capacity planning.
• Desire to work in the details, ‘get your hands dirty’, proactively drive opportunities.
• Operational leadership experience within a mixed D2C/B2B environment is a plus.

Required Skills & Experience

• Strong executive presence with the ability to unify and motivate teams.
• Deep expertise in manufacturing, service operations, logistics, and supply chain.
• Proven P&L ownership and financial acumen.
• Proficiency in ERP/MRP systems and operational analytics.
• Exceptional communication, strategic thinking, and decision‑making skills.

Qualifications

• Bachelor’s degree in business, Operations Management, Industrial Engineering, or related field; Master’s preferred.
• 10+ years of progressive operations leadership in manufacturing, distribution, or service environments.
• Experience in automotive, powersports, or high‑performance vehicle industries strongly preferred.
• Demonstrated success scaling multi‑site operations.

Work Environment

Manufacturing/office environment with periods of walking, standing, bending, and lifting up to 50 lbs. Requires visual acuity for computer‑based data entry and validation. Reasonable accommodation may be provided to enable individuals with disabilities to perform the job’s essential functions.

Disclaimer

This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.

Equal Opportunity Statement

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Employment decisions are based on merit and the principles of equal employment opportunity.

Benefits

• Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs.
• 401(k) plan with employer matching.
• Opportunity for professional development and a wide‑ranging career path.