Director, Operational Excellence and Integration

Titan Machinery, Inc; West Fargo (ND); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health & Dental coverage

HSA contributions

8 paid holidays & PTO

401(k) with company match

Pregnancy-related leave

Voluntary benefits

Job summary

Titan Machinery, Inc is seeking a Director of Operational Excellence & Integration to drive process discipline, standardization, and continuous improvement across our dealership network. This role partners with store leaders and corporate teams to ensure consistent execution, strong performance, and smooth onboarding of new locations.

The position emphasizes accountability, leadership development, and a results-driven culture, with significant travel and a focus on safety and operational

Qualifications

• Bachelor’s degree required or related military experience.
• Demonstrated leadership and team-building capabilities.
• Strong communication and presentation skills.

Responsibilities

• Lead store performance planning and improvement across regions.
• Analyze operational and financial metrics to identify opportunities for improvement.
• Develop action plans that drive measurable business results.
• Collaborate with store leaders to enhance accountability and execution.
• Support underperforming locations and grow high-potential stores.
• Track progress of improvement plans and ensure follow-through.

Education

Bachelor’s Degree in Business, Sales, Management, or related degree

Job description

Overview

Titan Machinery is seeking a strategic and results-driven Director, Operational Excellence & Integration to lead initiatives that drive operational consistency, business performance, and successful integration across our growing dealership network. In this highly visible role, you will partner with store leaders, regional leadership, and corporate teams to strengthen execution, improve accountability, and support the seamless onboarding of newly acquired locations. This position plays a critical role in advancing operational excellence by driving process discipline, standardization, continuous improvement, and long-term organizational success.

Responsibilities

• Lead store performance planning and improvement efforts across assigned locations and regions.
• Analyze operational and financial performance metrics to identify opportunities for improvement.
• Develop and implement action plans that drive measurable business results.
• Partner with store leadership teams to improve accountability, execution, and operational consistency.
• Support underperforming locations while helping strong-performing stores unlock additional growth potential.
• Monitor progress against improvement plans and ensure follow-through on key initiatives.
• Share best practices and successful operating strategies across the organization.
• Lead onboarding and integration efforts for newly acquired dealership locations.
• Ensure acquired stores align with company standards, operating procedures, culture, and expectations.
• Collaborate with Regional Managers, General Managers, department leaders, and support teams to ensure alignment and successful execution.
• Provide leadership with clear updates regarding performance trends, opportunities, risks, and progress.
• Promote a culture focused on safety, continuous improvement, and operational excellence.

Qualifications

Required:

• Bachelor’s Degree in Business, Sales, Management, or other related degree and/or related military experience
• 10+ years’ experience in the Agriculture or Construction Equipment business or a related industry, with a minimum of 7 years’ management experience and/or related military experience
• Demonstrated strong leadership skills including personal integrity and character, and ability to build and lead a high performing team of experts that consistently meets or exceeds parts sales and performance goals
• Excellent verbal and written communication skills, including active listening, interviewing, formal and informal presentation skills
• Demonstrated strong collaborative leadership skills with the ability to influence leaders, build relationships, and effectively resolve internal and external conflicts
• Demonstrated ability to analyze business performance, identify operational opportunities, and implement practical improvement strategies that drive measurable results
• Strong financial and business acumen, including the ability to interpret operational and financial performance metrics
• Demonstrated ability to coach and develop leaders while fostering accountability, consistency, and continuous improvement
• Demonstrated ability to learn quickly and apply critical thinking, problem-solving, and analytical skills to achieve results
• Ability and desire to manage multiple priorities in a fast-paced, changing work environment
• Ability to travel up to 80% of the time and work flexible hours
• Clean Driving Record
• Ability to handle and resolve interpersonal conflicts
• Keen attention to detail and a high level of initiative and ability to work independently
• Exemplifies Titan Machinery's Core Values

Titan Machinery provides a generous total compensation package including the following:

• Comprehensive Health and Dental Coverage

• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affimative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.