Director of Youth Services

Sfcenter; San Francisco (CA); Hybrid; USD 102,000 - 124,000; Full time

Job summary

The SF LGBT Center seeks a Director of Youth Services to lead and evolve the Center’s Youth Services department, delivering trauma-informed, culturally responsive support for LGBTQQ youth ages 16–24, including unhoused or in transition.

You will supervise managers, shape program strategy and budgets, manage contracts and partnerships, and advance equity, healing justice, and data-informed outcomes across drop-in, mental health, and housing navigation programs.

Qualifications

• Solid understanding of youth development and trauma-informed services.
• Ability to manage diverse teams and community stakeholders.
• Experience with grant contracts, budgeting, and reporting.
• Strong written and verbal communication for funders and partners.

Responsibilities

• Lead Youth Services with vision for trauma-informed, culturally responsive programs.
• Supervise managers and support staff development and wellbeing.
• Oversee budgets, contracts, and fundraising to sustain programs.
• Engage funders, partners, and community networks to expand impact.

Skills

Team management

Supervision

Budgeting

Grant writing

Partnerships

Program design

Outreach

Data reporting

Tools

Microsoft Office

Project management tools

Job description

JOBTITLE: Director of YouthServices

REPORT TO: Director of Program Strategy & Impact

STATUS: Exempt/Full-Time

COMPENSATION: $113,022 annual salary, benefits and vacation

The Director of Youth Services leads the Center’s Youth Services department and oversees culturally responsive, trauma-informed supportive services for LGBTQQ youth ages 16–24, with a focus on youth who are unhoused, disconnected, or in transition. This role manages team supervision, program design and implementation, budgets, outreach, external partnerships, departmental systems, funding contracts, and subcontractors. The Director also oversees drop-in programs, mental health services, and housing navigation and referrals. As a Center leader, the Director advances the organization’s values of equity and inclusion, service to the most vulnerable community members, accountability, and transparency.

ESSENTIAL JOB FUNCTIONS:

Team Management & Supervision:

• Build and sustain a healthy,values-driventeamculture grounded in trust, accountability, belonging, and collective care.
• Directly supervise Youth Services managers and provide interim supervision when roles are vacant, ensuring consistent support for direct service and community engagement with LGBTQQ Transitional Age Youth.
• Embed team leadership values into supervision, meetings, and daily operations, while modeling generative conflict, anti-oppression, and racial justice-centered leadership.
• Support managers in fosteringHealing Justice and Harm Reduction approaches.Identifyopportunities for staff learningand professional developmentaround vicarious trauma, crisis intervention, and healthy boundaries in community-based work.

Program Strategy, Development, and Implementation

• Lead short- and long-term planning, implementation, evaluation, and budgeting across Youth Services, including drop-in, mental health, navigation/referral, housing, and leadership programs.
• Develop, track, and assess annual program plans, aligning services with grant deliverables, contract requirements, organizational priorities, and community needs.
• Develop department-wide strategy while supporting effective program implementation, evaluation, continuous improvement, and data-informed reporting.
• Coordinate outreach, marketing, and communications with the Communications department.
• Bringexpertiseinyouth-led program designand culturally responsive programming for LGBTQQ Transitional Age Youth, centering youngpeople’slived experiences, leadership, andexpertise.
• Support cross-program alignment and collaboration in service delivery, reporting, and resource sharing to strengthen continuity of care and overall program impact.

Evaluation & Program Delivery

• Use data and evaluation to assess impact, inform strategy, and supporttimely,accuratereporting.
• Cultivate strong relationships with funders, partners, networks, and community stakeholders to strengthen referrals, collaboration, and program goals.
• Serve asliaisonto corporate, government,and foundation funders, including grant writing, deliverables, budgets, andreporting.

Fiscal Management & Fundraising

• Develop and manage program and grant budgets,maintainfunder relationships, and support grant writing and administration for Youth Services.
• Develop annual budgets that align program needs with funding requirements and restrictions;
• Partner with the Director of Program Strategy & Impact on government contracts, including deliverables, budgets, performance tracking, reporting, and compliance.
• Monitor program and grant budgets and adjust them as needed to meet deliverables.

Other Related Duties

• Coordinate Youth Services activities with Development, Communications, Volunteer Program, and other program teams;
• Participate in the Center’s leadership team and engage Youth Services staff in organization-wide initiatives; and
• Perform other related duties as assigned.

ESSENTIALQUALIFICATIONS

• Deep understanding of the needs, strengths, and experiences of vulnerable LGBTQQTransitional Aged Youthand communities;
• Ability to work effectively with diverse participants, staff, partners, funders, and community stakeholders;
• Minimum of5–6 years of management experience, including staff supervision and team leadership.
• Demonstrated experience supervising and supporting intersectional, multiracial teams with diverse lived experiences; experience fostering inclusive,equitable, and values-aligned team cultures highly valued.
• Commitment to the SF LGBT Center’s mission and to racial, social, and economic justice;
• Experience with youth development, trauma-informed services, program design, implementation, and evaluation preferred.
• Strong communication, interpersonal, problem-solving, and collaboration skills;
• Experience managing teams through a racial equity lens and supporting shared leadership and decision-making.
• Ability to work in a culturally diverse, fast-paced environment; and
• Strong computer skills, including Microsoft Office andproject management tools.

WORKING CONDITIONS:

• This position is based at the Center’s 1800 Market Street location, with the option to negotiate remote work up to 20% of the schedule.
• The role requires regular computer and office equipment use, periods of sitting or stationary work, and occasional lifting of up to 20 pounds.
• The position may involve shared office space with moderate noise.
• Reasonable accommodations will be made, upon request, to support employees with disabilities in performing essential job functions.
• Work hours are primarily Monday–Friday, with occasional evening or weekend work. Schedules are negotiable within a standard 8:00 a.m.–7:00 p.m. window.
• Local travel may berequiredfor meetings or offsite events.Out-of-town travel is infrequent and negotiable.No car isrequired.

THE SF LGBT CENTER

The SF LGBT Center connects our diverse community to opportunities, resources, and one another to build a stronger, healthier, and moreequitableworld for LGBT people and allies. The Center advances this mission by fostering opportunity, organizing for the future, celebrating LGBT history and culture, and building resources for future generations.

EQUAL OPPORTUNITY

The Center is an equal opportunity employer and strongly encourages applications from people of color, women, people with disabilities, LGBTQ+ people, and people from other historically underrepresented communities. Employment decisions are made without regard to race, color, religion, sex, age, national origin, marital status, ethnicity, sexual orientation, gender identity or expression, disability, medical condition, veteran status, or any other status protected by law.

Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.