Director of Valuations & Collateral Risk

LendingOne, LLC; Charlotte (NC); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Work-From-Home Fridays

Generous 401(k) match

Medical, dental and vision benefits

Learning & Development programs

Company-sponsored lunches and events

Job summary

LendingOne is seeking a Director of Valuation & Collateral Risk in Charlotte to lead the valuation and appraisal functions, oversee internal and external appraisals, and align collateral risk with business goals. You will guide policy, build scalable workflows, and drive data-driven improvements across teams and partners.

The role demands a licensed appraiser with 10+ years in real estate valuation, strong leadership, and executive communication.

Qualifications

• 10+ years in residential real estate valuation or collateral risk.
• Experience with DSCR and investor real estate lending.
• Deep knowledge of appraisal methods and after-repair value.
• Experience leading a high-accountability team in lending.
• Vendor management and quality remediation experience.
• Ability to translate policy into repeatable rules and workflows.
• Strong analytical skills with loan-level data experience.
• Executive communication to balance risk, speed, and investor expectations.

Responsibilities

• Set and maintain valuation policy across DSCR rental, bridge, fix-and-flip, fix-to-rent, new-construction and portfolio lending products.
• Provide senior-level review and escalation for complex appraisals and material valuation disputes.
• Establish consistent standards for appraisal, BPO, inspection and AVM products.
• Ensure practices align with credit appetite, investor requirements and regulatory standards.
• Partner with Credit, Underwriting, Asset Management and Capital Markets on collateral risk.
• Lead and develop the valuation review and appraisal coordination teams and SLAs.
• Oversee the complete appraisal lifecycle from ordering to final approval for borrower experience.
• Build scalable valuation operations with workflows and performance metrics.
• Own relationships with appraisal management companies and valuation providers.
• Establish vendor scorecards for quality, turn time and cost.
• Lead vendor selection, remediation and allocation with Procurement and Legal.
• Support investor, warehouse, audit inquiries related to valuation policy and loan files.
• Implement controls to prevent investor-delivery defects and data gaps.
• Lead appraisal technology initiatives and data extraction with Product and Tech.
• Set rules and thresholds for automated valuation processes.
• Maintain valuation policies, delegation matrices and audit controls.
• Develop reporting to identify valuation adjustments and reviewer performance.
• Use data and feedback to improve valuation processes and risk controls.
• Present collateral-risk issues and policy recommendations to Credit Committee.

Skills

Valuation leadership

Team management

Analytical skills

Executive communication

Vendor management

Process improvement

Education

Licensed real estate appraiser

Job description

LendingOne is a direct private lender for Real Estate professionals headquartered in Boca Raton, FL with additional offices in Charlotte, NC and Great Neck, NY. LendingOne made the Inc. 500 list of the fastest-growing private companies in America in 2019. Along with being rated one of the Top Workplaces in 2025 - for the fourth consecutive year - by Sun Sentinel!

We specialize in providing business-purpose mortgage loans for non-owner-occupied investment properties. We offer fix/flip bridge loans and long-term rental financing. Not a broker nor a bank, but a fully funded lending partner that can close consistently. LendingOne and its affiliates have extensive real estate experience and have provided over $8 Billion in real estate capital.

Position Overview:

As the Director of Valuation & Collateral Risk, you will lead LendingOne’s valuation and appraisal functions, overseeing the internal appraisal and appraisal coordination teams. As a licensed appraiser, you will provide subject matter expertise and oversight across the valuation process, including internally assigned property values and the review of appraisal reports completed by external and third-party appraisers. You will be responsible for maintaining consistent valuation standards, ensuring the quality and accuracy of collateral assessments, and providing leadership and oversight of collateral risk across LendingOne’s lending platform.

This is a leadership role for an experienced valuation professional who understands collateral and valuation risk, has a proven ability to lead and develop teams, and knows how to build scalable, efficient processes. The ideal candidate will bring a continuous improvement mindset and be excited about leveraging technology, data, and automation to strengthen an already successful operation, improve consistency and efficiency, and support LendingOne’s continued growth.

Responsibilities:

Valuation and Collateral-Risk Leadership

• Set and maintain valuation policy across DSCR rental, bridge, fix-and-flip, fix-to-rent, new-construction and portfolio lending products supporting our Core and Builder Finance divisions
• Provide senior-level review and escalation for complex appraisals, after-repair values, construction projects, rural or thinly traded markets, unusual property types and material valuation disputes.
• Establish consistent standards for appraisal, broker price opinion, inspection, automated valuation and other alternative valuation products.
• Ensure valuation practices align with LendingOne’s credit appetite, product guidelines, investor requirements, warehouse eligibility and applicable legal or regulatory standards.
• Partner with Credit, Underwriting, Asset Management and Capital Markets to identify emerging collateral risks and translate portfolio performance into policy improvements.

Team and Operational Management

• Lead and develop the valuation review and appraisal coordination teams, establishing clear responsibilities, service level expectations, and escalation processes.
• Oversee the complete appraisal lifecycle, from ordering and assignment through review, revisions and documentation and final approval, ensuring an efficient and consistent borrower experience.
• Build scalable, high-performing valuation operations through the development of workflows, capacity planning, cross-training and performance metrics to improve turnaround times, quality and service.

Vendor and Investor Management

• Own relationships with appraisal management companies, valuation providers, inspection vendors and relevant technology partners.
• Establish vendor scorecards covering quality, turn time, revision frequency, geographic coverage, responsiveness and cost.
• Lead vendor selection, performance reviews, remediation and allocation strategy in partnership with Procurement, Legal and Operations.
• Support investor, warehouse, audit and diligence inquiries related to valuation policy, collateral quality and individual loan files.
• Implement controls that prevent investor-delivery defects, including missing transfer documentation, unsupported value conclusions and inconsistent loan-file data.

Technology, Governance & Reporting

• Lead appraisal technology, data extraction, and automated review initiatives in partnership with Product, Technology, and third-party providers.
• Establish business rules, controls, tolerances, and human-review thresholds for automated valuation processes, ensuring technology enhances—not replaces—sound collateral-risk judgment.
• Maintain valuation policies, procedures, delegation matrices, exception requirements, and appropriate audit controls.
• Develop reporting and analytics to identify valuation adjustments, disputes, defect trends, geographic exposure, vendor concentration, and reviewer performance.
• Use data, testing, and reviewer feedback to continuously improve valuation processes, technology, and risk controls.
• Present material collateral-risk issues and policy recommendations to the Credit Committee and senior leadership, including leading root-cause analysis and remediation when appropriate.

Qualifications:

• 10+ years of progressive experience in residential real estate valuation, collateral risk, credit, appraisal review or related lending functions.
• Experience with business-purpose or investor real estate lending, including DSCR and residential transition lending; new-construction experience strongly preferred.
• Deep knowledge of appraisal methodology, comparable selection, adjustments, marketability, after-repair value and construction-related collateral risk.
• Demonstrated success managing a small, high-accountability team in a fast-moving lending environment.
• Experience managing appraisal or valuation vendors, service-level expectations and quality remediation.
• Ability to translate credit policy and reviewer judgment into repeatable rules, workflows and technology requirements.
• Strong analytical skills and comfort working with operational metrics, loan-level data and performance reporting.
• Executive-level communication skills and the judgment to balance risk, speed, customer experience and investor expectations.

Why LendingOne:

• Diverse and inclusive workplace, with a supportive and friendly team
• Company awards, recognitions, and community involvement opportunities
• Comprehensive benefits package: medical, dental, vision, short and long-term disability, flexible spending accounts, generous 401(k) match, and more!
• 10 Company-paid holidays, and Paid-time Off
• Work-From-Home Fridays!
• Regular company-sponsored lunches, team-building and social events, and company swag to promote engagement and connection
• We believe in promoting from within
• Dedicated Learning & Development Team: comprehensive technical training, career paths, and education reimbursement opportunities!

LendingOne is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.