Director of UX & AI Design Leadership

Gartner Inc.; Dolphin Cove (CT); Hybrid; USD 120,000 - 167,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO

401k match

Parental Leave

Employee Assistance Program

Stock purchase plan

Job summary

Gartner is seeking a Director of UX to lead a growing team of UX professionals across multiple products and customer experiences. This player-coach role combines people leadership with hands-on design contribution, mentorship, and cross-functional collaboration.

You will shape UX strategy, drive AI-enabled experiences, and guide discovery, research, prototyping, and design reviews while maintaining high standards for the team’s work.

Qualifications

• 8+ years in UX, product design, information architecture, or related fields.
• 3+ years managing UX or Product Design professionals.
• Strong portfolio showing end-to-end UX work across discovery to delivery.
• Experience defining UX strategy and leading execution across multiple products.
• Experience using AI tools to support UX research or prototyping.

Responsibilities

• Lead and coach a growing UX team across multiple products.
• Define and execute UX strategy with hands-on design contributions.
• Mentor team, provide feedback, and foster collaboration across disciplines.
• Partner with Product, Engineering, Brand, Marketing to translate customer needs into experiences.
• Champion responsible AI practices in UX and foster a culture of experimentation.

Skills

UX leadership

Team management

Portfolio development

AI in UX

Cross-functional collaboration

User-centered design

Design thinking

Communication skills

Education

Bachelor's degree in Design/UX/HCI

Tools

Figma

Prototyping tools

Research tools

Job description

Gartner is seeking a Director of UX to lead a growing team of UX professionals across multiple products and customer experiences. This player-coach role combines people leadership with hands-on design contribution, mentorship, and cross-functional collaboration.

You will shape UX strategy, drive AI-enabled experiences, and guide discovery, research, prototyping, and design reviews while maintaining high standards for the team’s work.