Director of Training: Scalable SaaS for Healthcare

Sycle; Denver (CO); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision: Sycle pays

401k with Matching

Paid holidays (~14)

Vacation days: 12

Personal days: 4

Sick days: 9

Internet stipend: $50/month

Tuition reimbursement

Job summary

Sycle is seeking a Director of Training to build, modernize, and lead a scalable training program for customers, partners, and internal teams. The role focuses on transforming training into an automated, proactive, and measurable learning ecosystem tailored to clinical workflows, shifting from 1:1 sessions to self-service, on-demand education integrated into products.

The leader will position training as a strategic differentiator that accelerates product adoption, reduces support demand, and

Responsibilities

• Transform training into automated, proactive, measurable learning ecosystem tailored to clinical workflows.
• Lead a multiyear training strategy and governance model aligned with business goals.
• Oversee onboarding, release education, and role-based skill development for customers and internal teams.
• Partner with Customer Experience and Product Marketing to drive adoption and performance metrics.

Job description

Sycle is seeking a Director of Training to build, modernize, and lead a scalable training program for customers, partners, and internal teams. The role focuses on transforming training into an automated, proactive, and measurable learning ecosystem tailored to clinical workflows, shifting from 1:1 sessions to self-service, on-demand education integrated into products.

The leader will position training as a strategic differentiator that accelerates product adoption, reduces support demand, and