Director of Total Rewards

Goodwill Industries of Middle Georgia and the CSRA; Macon (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Goodwill Industries of Middle Georgia & the CSRA seeks an experienced HR leader to serve as Director of Total Rewards. This enterprise role oversees Benefits Management, Total Rewards, performance management, and workforce analytics for nearly 1,000 employees.

You will design and continuously improve programs that attract, recognize, and retain talent while partnering with senior leadership on strategic initiatives and ensuring compliant, cost-effective benefits in a self-funded environment.

Qualifications

• Seven or more years of progressive HR experience in Benefits, Total Rewards, compensation, and Performance Management.
• Five or more years leading Benefits Management.
• Experience supporting a self-funded health plan.
• Experience utilizing Paycom or a comparable HRIS.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CBP, or similar certification preferred.
• Experience supporting multi-site or multi-division organizations.

Responsibilities

• Provide enterprise leadership for Benefits Management and Total Rewards across the organization.
• Oversee performance management, leave administration, and workforce analytics.
• Design and continuously improve benefits and total rewards programs to attract and retain talent.
• Collaborate with Finance, Payroll, and executives to strengthen organizational effectiveness.

Skills

Strategic thinking

Relationship building

Data-driven decision making

Leadership

Communication

Education

Bachelor's degree in Human Resources, Business, Finance, Organizational Leadership, or related field

Master's degree preferred

Tools

Paycom HRIS

Job description

Lead Total Rewards. Inspire Performance. Strengthen Our Mission.

Goodwill Industries of Middle Georgia & the CSRA is seeking an experienced, strategic, and collaborative Human Resources leader to serve as our Director of Total Rewards.

Reporting directly to the Vice President of People, this enterprise leadership role provides strategic oversight of Benefits Management and Total Rewards, ensuring our comprehensive benefits programs support the health, well-being, and success of nearly 1,000 employees. In addition to leading Benefits, this position oversees Performance Management, workforce analytics, employee recognition, leave administration, compensation initiatives, and related Total Rewards programs for Goodwill Industries of Middle Georgia & the CSRA and Good Vocations.

This is an exciting opportunity to help shape the employee experience by designing and continuously improving programs that attract, support, recognize, and retain exceptional talent while advancing our mission and 2030 Strategic Plan.

KEY RESPONSIBILITIES & COR

What You'll Lead

As the Director of Total Rewards, you will provide enterprise leadership in:

• Benefits Management & Total Rewards


• Self-Funded Health Plan Stewardship


• Performance Management


• Compensation Administration & Annual Merit Planning


• Employee Recognition & Experience


• Leave Administration


• Workforce Analytics & Executive Reporting


• Regulatory Compliance & Governance


• Continuous Process Improvement

You'll collaborate closely with Finance, Payroll, operational leaders, external partners, and the Human Resources team to strengthen organizational effectiveness and enhance the employee experience across Goodwill Industries of Middle Georgia & the CSRA and Good Vocations.

Why This Opportunity Is Unique

This is much more than a traditional leadership role. As a self-funded employer, Goodwill views Benefits and Total Rewards as a strategic investment in our people. In this role, you'll provide strategic leadership for our Benefits and Total Rewards programs while supporting Performance Management, employee recognition, and workforce analytics that strengthen employee engagement and organizational performance.

You'll have the opportunity to make a strategic impact by partnering directly with executive leadership to influence people’s strategy and enhance the employee experience. Working within a self-funded environment, you'll play a key role in the financial stewardship and long-term success of our benefits programs. This position also offers opportunities for growth and innovation by leveraging technology, streamlining processes, and using workforce data to drive meaningful organizational improvements. Most importantly, you'll join a mission-driven culture where your work directly supports nearly 1,000 employees while helping build lives, families, and communities through the power of work.

We're Looking for Someone Who...

• Thinks strategically while remaining operationally engaged.


• Builds strong relationships across all levels of the organization.


• Uses data to solve problems and drive meaningful results.


• Leads with integrity, accountability, and excellence.


• Is passionate about people, culture, and our mission.


• Thrives in a fast-paced, mission-driven environment.

REPORTS TO

Vice President, People

QUALIFICATIONS

Preferred Qualifications

• Bachelor's degree in Human Resources, Business, Finance, Organizational Leadership, or a related field required; Master's degree preferred.


• Seven (7)+ years of progressive Human Resources experience in Benefits, Total Rewards, compensation, and Performance Management.


• Five (5)+ years leading Benefits Management.


• Experience supporting a self-funded health plan preferred.


• Experience utilizing Paycom or a comparable Human Resource Information System (HRIS).


• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CBP, or similar professional certification preferred.


• Experience supporting multi-site or multi-division organizations.