Director of Ticketing and Guest Services

The City of Oxford, Alabama; Oxford (AL); On-site; USD 50,440 - 62,992; Full time

Job summary

A local government entity is seeking a Director of Ticketing and Guest Services for the Oxford Performing Arts Center. This role involves overseeing operations, managing sales goals with event presenters, and supervising box office associates. Candidates should possess strong communication skills and a relevant educational background. This full-time role offers a salary between $50,440 and $62,992.65 per year.

Qualifications

• Must be at least 18 years old.
• Graduated high school or GED.
• Preferred Bachelor's Degree (or 96 credit hours).

Responsibilities

• Oversee overall operation and patron services at the Oxford Performing Arts Center.
• Work closely with event presenters to achieve sales goals.
• Supervise day-to-day box office procedures.

Skills

Excellent oral and written communication skills

Department management

Education

Bachelor's Degree or 96 credit hours

College-level theatre, production, and/or business courses

Job description

Director of Ticketing and Guest Services

Join to apply for the Director of Ticketing and Guest Services role at The City of Oxford, Alabama

Applications are now being accepted by the City of Oxford Civil Service Board for the position of Oxford Performing Arts Center Director of Ticketing and Guest Services.

Salary range $50,440 - $62,992.65 yearly.

Job Summary: The Director of Ticketing and Guest Services is responsible for the overall operation and progress of patron services at the Oxford Performing Arts Center. This position works closely with the presenter of each event to reach sales goals within reasonable allotted resources and time. The Director of Ticketing and Guest Services is a leader in the Oxford Performing Arts Center Box Office and is primarily responsible for the supervision of day-to-day and night-of-show box office procedures. The Director of Ticketing and Guest Services will work closely with the Executive Director to lead a team of part-time Box Office Associates. The manager is expected to have excellent oral and written communication skills and is able to manage his or her department effectively with a positive attitude.

Qualifications

Must be at least 18 years old. Graduated high school or GED. Must have taken college-level theatre, production, and/or business courses from an accredited institution. Bachelor\'s Degree (or 96 credit hours) is preferred

The deadline for applications will be Friday, September 12, 2025.

Applications may be obtained in-person from the Civic Service Board office or online. The Civil Service Board office is located in Oxford City Hall (145 Hamric Dr. East, Oxford, Alabama 36203). Office hours are Monday through Friday from 8:00 a.m. to 4:30 p.m.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Government Administration