Director of Technology & Infrastructure

Exzeo; Tampa (FL); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

100% employer‑paid health, dental, and vision insurance

Flexible paid time off plan

401(k) match

Bonus potential

Disability insurance

Flexible PTO

401(k) match

Bonus potential

Job summary

A technology solutions provider is seeking a Director of Technology & Infrastructure to lead and enhance their IT operations. This role involves strategic oversight of technology infrastructure, cybersecurity initiatives, and ensuring compliance with regulations. Candidates should have over 7 years of IT experience and hands-on knowledge of Azure and Office 365 administration. The position offers competitive benefits and a dynamic work environment, requiring collaboration with executive management and the IT team.

Qualifications

• 7+ years of progressive IT experience including infrastructure, operations, and cybersecurity.
• 3+ years of management or director-level experience leading technical teams.
• Strong knowledge of Azure Active Directory and IP network administration.
• Hands-on experience with Office 365 administration, remote access management, and Microsoft Azure cloud-based infrastructure.
• Hands-on experience with RingCentral or similar cloud-based phone technology.
• Proven experience implementing IT governance frameworks, policy development, and audit processes.
• Ability to manage multiple priorities in a fast-paced environment with a small, agile team.
• Strong communication, leadership, and project management skills.
• Demonstrated success in building and scaling technology functions in a growing organization.

Responsibilities

• Lead the IT department in developing and executing the company’s technology strategy.
• Oversee IT audit, governance, and compliance activities.
• Direct IT infrastructure operations, including help desk and network.
• Ensure compliance with SOX and SOC-1 audit standards.
• Direct IT infrastructure operations, including help desk, network, telecommunications, and data center environments.
• Manage cybersecurity initiatives, including risk assessments, incident response, and end-user training programs.
• Ensure business continuity and disaster recovery plans are in place, tested annually, and continuously improved.
• Oversee vendor relationships, contracts, and performance for technology and managed service providers.
• Develop, purchase and manage the IT operating and capital budgets, ensuring efficient allocation of resources.
• Hire, develop, and mentor IT team members; foster professional growth and align skills with evolving business needs.
• Collaborate with executive management to identify technology opportunities that drive efficiency and innovation.
• Partner with internal and external auditors to support IT audit readiness, documentation, and remediation.
• Work closely with parent or partner technology teams to coordinate on shared infrastructure, security, and compliance projects.
• Manage remote offices and work-from-home environments, some travel required within the state of Florida.
• Monitor emerging technology trends and recommend solutions that align with organizational goals and scalability.

Skills

IT governance frameworks

Leadership and project management skills

Customer-focused mindset

Communication skills

Azure cloud

Office 365 administration

Remote access management

RingCentral

IT governance & audits

Project management

Stakeholder collaboration

Communication

Scaling technology functions

Education

Bachelor’s degree in Information Technology or Computer Science

MBA or MS in IT Management

Tools

Azure Active Directory

Windows Server environments

Office 365

RingCentral

Job description

The Director of Technology & Infrastructure provides strategic and hands‑on operational leadership for the company’s technology environment, including infrastructure, cybersecurity, systems administration, end-user support and IT audit compliance. This position is responsible for maintaining a secure, efficient, and scalable technology ecosystem that supports both in‑office and remote operations.

The Director oversees IT audit, security and governance programs to ensure compliance with company policies, industry standards, and regulatory requirements. The role is accountable for the development and execution of the company’s technology roadmap, management of vendor relationships, and establishment of processes that promote operational stability, data security, and continuous improvement across the IT function.

Essential Functions

• Lead the IT department in developing and executing the company’s technology strategy and operational objectives.
• Oversee IT audit, governance, and compliance activities, ensuring adherence to internal controls, regulatory requirements, and security standards.
• Establish and maintain IT policies, procedures, and governance frameworks for system access, data protection, and change management.
• Ensure compliance with Sarbanes‑Oxley (SOX) and Service Organizational Controls (SOC‑1) audit standards.
• Direct IT infrastructure operations, including help desk, network, telecommunications, and data center environments.
• Manage cybersecurity initiatives, including risk assessments, incident response, and end‑user training programs.
• Ensure business continuity and disaster recovery plans are in place, tested annually, and continuously improved.
• Oversee vendor relationships, contracts, and performance for technology and managed service providers.
• Develop, purchase and manage the IT operating and capital budgets, ensuring efficient allocation of resources.
• Hire, develop, and mentor IT team members; foster professional growth and align skills with evolving business needs.
• Collaborate with executive management to identify technology opportunities that drive efficiency and innovation.
• Partner with internal and external auditors to support IT audit readiness, documentation, and remediation.
• Work closely with parent or partner technology teams to coordinate on shared infrastructure, security, and compliance projects.
• Manage remote offices and work‑from‑home environments, some travel required within the state of Florida.
• Monitor emerging technology trends and recommend solutions that align with organizational goals and scalability.

Required Skills & Experience

• 7+ years of progressive IT experience, including infrastructure, operations, and cybersecurity.
• 3+ years of management or director‑level experience leading technical teams.
• Strong knowledge of Azure Active Directory, Windows Server environments, Azure Local, and IP network administration.
• Hands‑on experience with Office 365 administration, remote access management, and Microsoft Azure cloud‑based infrastructure.
• Hands‑on experience with RingCentral or similar cloud‑based phone technology.
• Proven experience implementing IT governance frameworks, policy development, and audit processes.
• Ability to manage multiple priorities in a fast‑paced environment with a small, agile team.
• Strong communication, leadership, and project management skills.
• Demonstrated success in building and scaling technology functions in a growing organization.
• Customer‑focused mindset with a collaborative approach to problem‑solving.

Education & Training

• Bachelor’s degree in Information Technology, Computer Science, or a related field required.
• Advanced degree (MBA or MS in IT Management) preferred.

Exzeo offers 100% employer‑paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.

Seniority Level: Director

Employment Type: Full‑time

Job Function: Information Technology

Industry: Software Development and Insurance