Director of Team Operations

Rhode Island FC; Pawtucket (RI); On-site; USD 50,000 - 70,000; Full time

Job summary

Rhode Island FC in Pawtucket, RI is seeking a Director of Team Operations to manage the day-to-day operational needs of our professional soccer team. This hands-on role coordinates travel, training logistics, and matchday activities to support players and staff.

The successful candidate will be organized, proactive, and able to perform under a demanding sports schedule, including travel, camps, and events year-round.

Qualifications

• Track record in team operations within professional sports or collegiate athletics.
• Demonstrated ability to manage multiple responsibilities and deadlines.
• Excellent communication and interpersonal skills.
• Willingness to travel and adapt to demanding schedule.

Responsibilities

• Coordinate daily team operations to provide resources and support.
• Plan training schedules, facility logistics, and matchday preparations.
• Travel with the team to away matches and preseason activities.
• Communicate with players, coaches, medical staff, and leadership.
• Assist with immigration/visa processes and housing/logistics.
• Maintain budgets and assist with budget updates.
• Ensure compliance with USL policies and club regulations.

Skills

Organizational skills

Communication skills

Problem-solving

Attention to detail

Budget management

Bilingual English/Spanish

Experience in professional sports work

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Position Type: Full-Time

Location: Pawtucket, Rhode Island

Reports To: Vice President of Football Affairs / Assistant General Manager

Salary Range: $50,000–$70,000 annually, based on experience and qualifications

About Rhode Island FC

Rhode Island FC (RIFC) is a professional soccer club competing in the USL Championship. Playing at Centreville Bank Stadium in Pawtucket, RIFC is committed to building a competitive team and creating a positive experience for our players, staff, and supporters.

Position Summary

Rhode Island FC is seeking a Director of Team Operations to manage the day-to-day operational needs of our professional soccer team.

This is a hands-on position responsible for coordinating team travel, training logistics, matchday operations, player care, and other activities that support our players and technical staff.

The successful candidate will be organized, detail-oriented, proactive, and comfortable working in a demanding professional sports environment. We will consider candidates with established professional team operations experience as well as individuals who demonstrate the skills, judgment, and potential to grow into the role.

This is a year-round position requiring attendance at training sessions, home and away matches, preseason camps, and other team activities.

Key Responsibilities

Team Operations

• Coordinate daily team operations to ensure players and technical staff have the resources and support needed to perform their responsibilities.
• Manage training schedules, facility logistics, matchday preparations, and other team activities.
• Communicate regularly with players, coaches, medical staff, equipment staff, and club leadership.
• Anticipate operational challenges and address issues in a timely and professional manner.
• Coordinate with the Equipment Manager to ensure training, travel, and matchday needs are met.
• Serve as a point of contact with the USL League Office and other external organizations as needed.
• Assist with compliance related to USL policies, competition regulations, and the Collective Bargaining Agreement.

Team Travel and Logistics

• Plan and coordinate all team travel, including flights, hotels, ground transportation, meals, and itineraries.
• Travel with the team to all away matches and preseason activities.
• Prepare and distribute accurate travel itineraries and communicate schedule changes.
• Coordinate preseason camps, scrimmages, tournaments, and special competitions.
• Manage player arrival and departure logistics, including onboarding, relocation, housing, and offboarding.
• Assist with immigration and visa processes in coordination with club leadership and legal counsel.
• Establish and maintain positive working relationships with hotels, airlines, transportation providers, and other vendors.

Budget and Financial Management

• Assist in developing and managing the annual Team Operations budget.
• Track expenses, maintain accurate financial records, and provide regular budget updates.
• Identify opportunities to manage costs while maintaining appropriate standards for player and staff support.
• Coordinate invoices, purchase requests, reimbursements, and other operational expenses.
• Work with the Equipment Manager and club leadership to coordinate equipment purchasing and budget planning.

Player and Staff Support

• Serve as a reliable resource for players and staff regarding operational and logistical needs.
• Assist incoming players and their families with relocation and settling into the community.
• Maintain confidentiality and exercise appropriate judgment when handling player and staff information.
• Establish positive professional relationships while maintaining appropriate boundaries.
• Help create an organized, supportive, and professional environment for our players and staff.

Qualifications

• Previous experience in professional sports, collegiate athletics, team operations, travel coordination, or a related field.
• Strong organizational skills and attention to detail.
• Demonstrated ability to manage multiple responsibilities and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work independently, anticipate needs, and solve problems.
• Proficiency with Microsoft Office applications and other relevant technology.
• Ability to manage budgets, track expenses, and maintain accurate records.
• Professional soccer experience, particularly within USL or MLS, preferred.
• Bilingual proficiency in English and Spanish preferred.
• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience.

Work Schedule and Expectations

• This is a full-time, year-round position.
• Regular attendance at training sessions, home matches, away matches, and preseason camps is required.
• The position involves significant travel and work during evenings, weekends, and holidays.
• Candidates must be comfortable with a flexible schedule based on the needs of the team.
• The position requires a willingness to handle both administrative responsibilities and hands-on operational tasks.

Physical Requirements

Ability to walk, bend, stand, and reach throughout the workday and participate in sustained activities for extended periods, with or without reasonable accommodation.