Director of Tax Transformation & Practice Enablement

CPA.com; Durham (NC); Hybrid; USD 150,000 - 220,000; Full time

Job summary

CPA.com is seeking a Director, Tax Professional Services to lead hybrid enablement across transformation, technology, and coaching for TAS initiatives. The role supports practice modernization through coaching delivery, workshop facilitation, and scalable enablement resources aligned with CPA.com’s Tax Transformation Framework.

The ideal candidate blends tax operations experience with strong communication, facilitation, and technology acumen, thriving in a fast-paced advisory environment.

Qualifications

• Bachelor’s degree in Accounting, Business, Organizational Development, or related field.
• CPA designation strongly preferred.
• 10+ years of experience in tax, advisory services, accounting technology, or firm transformation initiatives.
• Experience working within a tax practice or supporting tax operations and enablement strongly preferred.
• Familiarity with modern tax technology ecosystems preferred.
• Strong facilitation, coaching, communication, and presentation skills.
• Ability to translate complex concepts into practical, actionable guidance.
• Strong project management and organizational skills.
• Comfortable operating in a dynamic, evolving environment with competing priorities.
• Ability to travel approximately 35%.

Responsibilities

• Support TAS practice transformation, coaching, facilitation, and implementation aligned with CPA.com’s Tax Transformation Framework.
• Collaborate with firm leadership to define TAS vision, priorities, and operating models.
• Guide firms on TAS leading practices: strategy, service delivery, workflows, client experience, pricing, and talent alignment.
• Drive accountability and execution around transformation roadmaps.
• Mentor firm leaders and Tax professionals.

Skills

Facilitation

Coaching

Communication

Presentation

Travel 35%

Education

Bachelor’s degree

CPA designation

Job description

CPA.com is seeking a Director, Tax Professional Services to lead hybrid enablement across transformation, technology, and coaching for TAS initiatives. The role supports practice modernization through coaching delivery, workshop facilitation, and scalable enablement resources aligned with CPA.com’s Tax Transformation Framework.

The ideal candidate blends tax operations experience with strong communication, facilitation, and technology acumen, thriving in a fast-paced advisory environment.