Director of Talent Development

Chartis; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

Chartis is seeking a Director of Talent Development to lead strategic initiatives for the Professional Services Team, partnering with the AVP and Enterprise Architecture to ensure data-driven talent decisions and organizational effectiveness. The role emphasizes leadership development, coaching, and a strong focus on DEIB.

The candidate will design programs, manage performance processes, and mentor a growing talent development team to strengthen leadership capability across the firm.

Qualifications

• Design and execute talent development programs aligned with business goals.
• Lead leadership development, coaching, and performance management initiatives.
• Build data-driven capabilities across PST and enterprise teams.
• Develop and mentor the talent development team and foster data literacy.

Responsibilities

• Design and deliver onboarding, colleague engagement, leadership development, and mentoring programs.
• Lead performance management processes for PST and coordinate with calibration committees.
• Partner with Enterprise Architecture to implement systems and tools supporting talent processes and data quality.
• Analyze trends, forecast capability gaps, and advise leadership on investments and priorities.
• Collaborate with recruiting, learning, finance, and talent operations to align talent initiatives with broader strategy.
• Demonstrate DEIB commitment in daily interactions.
• Coach managers on performance and team dynamics to strengthen leadership across the firm.

Skills

People analytics

Data-driven decision-making

Leadership

Talent development

Coaching

Mentoring

Change management

Strategic thinking

Project management

Education

Bachelor’s degree in business or related field

Master’s degree preferred

Tools

HRIS

Data analytics tools

Job description

• As Director of Talent Development, you will lead strategic talent development initiatives and serve as a key partner to our Professional Services Team (PST)
• Reporting to the AVP of Talent Development, you will play a pivotal role in designing and executing talent development programs that support career growth, organizational effectiveness, and business alignment
• You will work closely with the Enterprise Architecture team to ensure that our talent development data is accurate, actionable and aligned with the business needs
• This role is ideal for a strategic leader with a passion for people development and experience in people analytics
• Lead the design and delivery of high-impact talent development initiatives - such as onboarding, colleague engagement, leadership development, and coaching and mentoring programs - that support colleague career progression and foster long term colleague engagement
• Develop relationships with Professional Services Team (PST) leadership and colleagues to understand development needs, career aspirations, and emerging talent challenges, while coaching managers on performance and team dynamics to strengthen leadership capability and consistency across the firm
• Lead the firm’s performance management processes for PST (e.g., 90-day feedback, annual reviews, upward feedback) in collaboration with calibration committees and ensure alignment with talent development strategy
• Partner with the Enterprise Architecture team to design, implement, and continuously improve the integrated systems and tools that support talent processes, enhance data quality, and enable data-driven decision-making
• Analyze talent development trends, forecasts, and capability gaps; provide recommendations to leadership on investments, program design, and organizational development priorities
• Serve as a strategic partner to recruiting, learning, finance, and talent operations teams to ensure talent development initiatives are integrated with broader people strategy
• Develop and mentor the talent development team, fostering a culture of continuous improvement, data literacy, and strategic thinking
• Demonstrate an understanding of our DEIB tenets and a commitment to our firm’s core values in daily interactions

Outstanding judgment, maturity, and integrity in handling confidential and sensitive informationDemonstrated experience with people analytics, data-driven decision-making, and translating data into actionable insightsExperience in professional services, management consulting, or similar knowledge-intensive environmentsStrong leadership presence and credibility; demonstrated ability to lead teams and drive organizational change and influence senior leaders to achieve buy-in8+ years of progressive experience in talent development, people operations, or human resourcesProven expertise in designing and implementing talent development programs, including leadership development, coaching, and performance managementProven ability to navigate ambiguity and bring structure to new or evolving areas, with a focus on process improvementStrong strategic thinker with the ability to see connections between talent development, business strategy, and organizational performanceBachelor’s degree in business or related field required; Master’s degree preferredHigh level of emotional intelligence; demonstrated ability to build trust, show empathy, coach effectively, and develop othersExcellent project management and systems thinking skills; ability to manage complexity while maintaining clarityTechnologically savvy with experience implementing and optimizing HR systems and tools; comfort with data analytics tools and platforms