Director of Supportive Housing

People USA; City of Poughkeepsie (NY); Sur place; USD 80 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

403(b) retirement plan with employer

Employee Assistance Program (EAP)

Supplemental insurance options

Generous PTO and holidays

Résumé du poste

People USA is seeking a Director of Supportive Housing in Poughkeepsie to oversee housing coordinators across Orange, Ulster, Dutchess, and Putnam counties. The role focuses on maintaining relationships with landlords, participants, staff, and community partners to empower individuals toward stable housing.

The incumbent will train staff, ensure compliance with contracts, manage HCBS services, and represent the agency on county committees while traveling up to 75% of the time.

Qualifications

• Lived experience with trauma, mental health, or substance use history preferred.
• Strong inter-personal and leadership skills.
• Reliable transportation & clean and valid driver's license.
• Must complete the Academy of Peer Services Training within 6 months of hire and obtain the NY State Peer Specialist Certification.
• Honesty, respect for diversity, high personal standards, language, and behaviors.
• Preferred experience in housing processes, independent living skills, social and community engagement, recovery and wellness education, advocacy, and peer support.
• Working knowledge of confidentiality requirements related to records.

Responsabilités

• Oversee housing coordinators in multiple counties and expand programs.
• Ensure programs meet contractual protocols and procedures.
• Train and supervise staff to be successful housing coordinators.
• Maintain accurate information in AWARDS EHR and related systems.
• Handle HCBS services, referrals and medical billing.
• Build connections with landlords and community providers to enhance services.
• Represent People USA on county provider committees and workgroups.
• Willing to commute between counties and cover for coordinators as needed.
• On-call 24/7 for emergencies related to supportive housing.
• Assist participants with basic assessments in a non-clinical way.
• Produce monthly, quarterly and annual outcome reports and pass audits.

Connaissances

Leadership

Interpersonal skills

Travel readiness

Driver's license

Formation

Academy of Peer Services Training

NY State Peer Specialist Certification

Outils

AWARDS EHR

Description du poste

Organization: People USA - Non-Profit Peer Run Behavioral Health, Mental Health, Recovery, Wellness

Position: Director of Supportive Housing

Location: Poughkeepsie

Work Schedule: Monday - Friday 9 am to 5 pm

Salary Range: $80,000 to $85,000 annual salaried/exempt

Position Description & Responsibilities

The position will oversee housing coordinators in different counties in Orange, Ulster, Dutchess, and Putnam County with opportunities for expansion of programs. This position is responsible for maintaining positive relationships with landlords, participants and staff as well as community partners and stakeholders. The Director of Housing is the point person for supportive housing programs and assists to educate, support, and empower people to understand, manage, and work towards overcoming chronic mental health issues or difficulties affecting their lives while obtaining and remaining stably housed.

• Manage day-to-day operations of the housing program while emphasizing a positive response to concerns of participants or staff.
• Manage programs and ensure they meet contractual protocols and procedure requirements.
• Train and supervise staff to be successful housing coordinators.
• Ensuring training and accurate information in our Electronic Health Record (Example: AWARDS).
• Responsible in HCBS Services, Referrals & Medical Billing.
• Create connections with various house owners to enhance services for participants' supportive housing. Market program to community providers and ensure great networking relationships.
• Serve as agency liaison to assigned County agencies and workgroups.
• Willingness to commute between counties & cover housing coordinators when out on leave or for extra assistance.
• On-call responsibilities 24/7 for emergencies related to supportive housing.
• Work with participants in completing basic assessments in a non-clinical way as needed.
• Create monthly, quarterly and annual outcome reports, pass audits, reviews, and inspections.
• Become an Ambassador for People USA.
• Represent People USA on County provider committees, meetings, and/or task forces.
• Advocate for participants/staff whenever necessary.
• Completion of other tasks assigned by the Supervisor.
• Attending community meetings throughout the different counties that supportive housing is served.

Qualifications / Requirements

• Lived experience with trauma, mental health, or substance use history preferred.
• Strong inter-personal and leadership skills.
• Must have reliable transportation & clean and valid drivers' license.
• Must complete the Academy of Peer Services Training within 6 months of hire and obtain the NY State Peer Specialist Certification.
• Honesty, respect for diversity, high personal standards, language, and behaviors.
• Preferred experience in the housing process, independent living skills, social and community engagement, recovery and wellness education, advocacy, and peer support.
• Working knowledge of confidentiality requirements related to records pertaining to staff and participants personal information such as Mental Health and Chemical Dependency laws.
• Preferred experience in the housing process, independent living skills, social and community engagement, recovery and wellness education, advocacy, and peer support.
• Basic knowledge of linkages and referrals to community services.

WORK ENVIRONMENT

This job operates mostly in community settings, including each program participant's housing (scattered site). The job also operates in a peer-run non-clinical mental health care setting that includes professional office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

TRAVEL

Regular travel throughout Orange, Putnam, Ulster & Dutchesscounties is an essential function of this position. Travel is primarily local during the business day, although some travel to other People USA locations or surrounding areas may be required. This is a highly community-based position and may require up to 75% travel. A valid driver's license and ability to meet agency driving requirements are required.

Benefits for Full-Time Employees

• Medical, dental, and vision insurance
• 403(b) retirement plan with employer contribution
• Employee Assistance Program (EAP)
• Supplemental insurance options
• Generous paid time off (PTO) and recognized holidays

Reports to Assistant Executive Director of Wellness Services