Director of Support Services

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks a Director of Support Services to lead the UNC Adams School of Dentistry facilities operations, renovations, and budget oversight. You will manage capital projects, coordinate with campus facilities, and supervise service contracts to ensure patient care spaces and labs run smoothly.

The role requires a Bachelor’s degree and substantial experience in building maintenance, project management, and healthcare facilities.

Qualifications

• Advanced knowledge of repair, maintenance, and construction techniques.
• Ability to read and interpret schematics and blueprints.
• Strong coordination with contractors and facilities teams.

Responsibilities

• Oversee operations of a 500,000 sq ft multi‑use building.
• Develop and supervise capital and non‑capital renovations.
• Negotiate maintenance service agreements and manage budgets.

Skills

Repair techniques

Reading blueprints

Facility coordination

Regulatory compliance

Education

Bachelor’s degree in a related field

Job description

Department:

ASOD Support Services-430400

Career Area :

Facilities and Skilled Trades

Posting Open Date:

08/24/2026

Application Deadline:

09/07/2026

Open Until Filled:

No

Position Type:

Permanent Staff (EHRA NF)

Working Title:

Director of Support Services

Appointment Type:

EHRA Non-Faculty

Position Number:

20078264

Vacancy ID:

NF0009979

Full Time/Part Time:

Full-Time Permanent

FTE:

1

Hours per week:

40

Position Location:

North Carolina, US

Hiring Range:

Dependent on qualifications

Proposed Start Date:

11/02/2026

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The UNC Adams School of Dentistry Office of Support Services serves the needs of the UNC Adams School of Dentistry and guides its operations in meeting the requirements and commitments in teaching, patient care, research and administrative programs.

Position Summary:

The Director of Support Services is responsible for the supervisory, administrative, management, and some hands‑on technical work of the operational components within a 500,000 square‑foot multi‑use building complex. The Director is solely responsible for the development and supervision of all capital and non‑capital renovation and construction projects within the School of Dentistry. The Director will negotiate and execute equipment and operations systems service maintenance service agreements, and has fiduciary responsibility for multiple accounts, budget reviews, and budget submissions.

This position advises the School’s leadership concerning the technical aspects of managing, replacing, or renovating the facilities, and develops planned obsolescence of capital equipment inventory. The Director will initiate conceptual plans for renovations, liaise with Facilities Services on campus to further the development of approved renovations; obtaining cost estimates, building and infrastructure reviews, and blueprints as it may relate to administrative, clinical, research, or academic spaces. Collaborate with the campus planning office in the selection of architects, mechanical, electrical, and plumbing contractors. Participate in the School’s master planning process.

This position has oversight of and budgeting for: the repair of clinical, laboratory, and research equipment, carpentry projects, computer network wiring, parking and transportation, mail distribution, linen service, safety, and School‑wide security. This position serves on committees relating to infection control, hazardous materials management, safety, project development, equipment, space use, facilities master planning and is a member of the Dean’s Administrative Staff. This position is also responsible for the $1.7 million equipment inventory, writing specifications for major equipment purchases, monitoring equipment maintenance contracts. This position makes the final technical decision in a wide variety of trades; administering the work order system; authorizing requisitioning and purchase of parts and supplies; maintaining stock control procedures for parts, tools, supplies, and building materials.

The Director collaborates with the University’s construction administrative manager and the construction manager, as well as, the architects and general contractors. Work directly with the general contractors on a daily basis ensuring there are no conflicts with clinic or event schedules, safety on site, and traffic (both inside and outside the buildings). Collaborate with each project team to establish timely schedules of materials and staging. Suggest alternatives during the planning stages of each project to add value, increase efficiencies, and review cost estimates to achieve maximum cost effectiveness. Provide direct input in the selection of finishes that are compatible with our goals in a healthcare environment.

Minimum Education and Experience Requirements:

Bachelor’s degree in institutional planning, public administration, engineering, architecture, business administration, economics, industrial technology or a related discipline and two years of facility and space planning experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

Advanced knowledge of repair, maintenance, and construction techniques and of tools, methods, practices, materials, and equipment used in building and mechanical trades. Working knowledge of building codes, environmental rules and all other rules and regulations governing repair, maintenance, and construction of facilities. Ability to read and interpret schematics and blueprints, sketch or draft technical drawings, and comprehend design specifications.

Preferred Qualifications, Competencies, and Experience:

Experience in facility maintenance in at least three building trades; or an equivalent combination of education and experience. The successful candidate should possess the technical and functional knowledge of dental/health care facilities, experience in project development, space planning, and equipment programming. Operational experience in a dental/healthcare facility project management, equipment repair is desirable.

Campus Security Authority Responsibilities: