Director of Study Operations (Oncology)

ClinLab Solutions Group; Pittsburgh (Allegheny County); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Annual bonus

Paid time off

Medical, dental, and vision coverage

Life and disability insurance

EAP (confidential support)

FSA/HSA plans

Job summary

ClinLab Solutions Group seeks a Director of Study Operations to lead research operations, ensuring study conduct aligns with client and regulatory standards while delivering high-quality patient care. The role oversees Clinical Research Coordinator, Data Coordination, and Medical Records teams with autonomy and collaboration with Nursing and Shared Services to support study activation and QA activities.

The position focuses on department processes, staff training, recruitment, retention, and

Qualifications

• 5 years of leadership experience in an oncology clinical research setting.
• CITI GCP training.
• Knowledge of GCP, GDPR and federal clinical research regulations in the US.
• Familiar with Microsoft Office applications and clinical documentation systems.

Responsibilities

• Provide proactive leadership to Clinical Research Coordinator, Data Coordination, and Medical Records teams to ensure quality care and KPI achievement.
• Provide effective staff training and competency demonstrations for respective roles.
• Ensure timely data management and communication with monitors and auditors; ensure compliance with SOPs and Global QMS.

Skills

Leadership

Regulatory knowledge

Cross-functional collaboration

Education

Master’s degree in health administration, nursing or related field

CITI/GC P training

BLS/ACLS

Tools

Microsoft Office

Clinical documentation systems

Job description

We are seeking a Director of Study Operations. This role will lead research operations, ensuring all aspects of study conduct are performed according to client standards, regulatory standards, and with highest quality patient care. This role provides direction and oversight to the Clinical Research Coordinator, Data Coordinator and Medical Records teams with a high degree of autonomy. The Director, Study Operations collaborates closely with the Director, Nursing and Shared Services teams to support overall clinic operations, Study Acquisition / Activation and Quality Assurance activities. In addition, this role will provide direction for: department processes, training, employee recruitment, retention, and supervision for their areas of responsibility.

Work Schedule

Monday-Friday 8:00am-5:00pm

• Provide effective, proactive leadership to Clinical Research Coordinator team, Data Coordination team and Medical Records to ensure quality care delivery and ability to meet site specific key performance indicators.


• Provide effective training and demonstrate competency of staff and management team for respective job roles.


• Ensure timely and effective data management and communication with monitors and auditors, full compliance with GCP, and training documentation for all data management staff. Uphold all SOPs, including their review and revision as described in the Global QMS program.


• Support study acquisition and activation functions in collaboration with global shared services team to meet client goals for speedy study start up and network-wide study acquisition functions, including facilitating protocol review meetings and overseeing accurate data collection and documentation in Veeva and any other required systems.


• Ensure departments are using efficient, effective processes and systems to support patient care workflows and compliant care delivery in the context of clinical research protocols.


• Use continuous process improvement techniques to proactively identify and address areas of improvement for the good of the patients, team members and the organization as a whole.


• Review all incoming protocols for feasibility with respect to clinical research operations, specifically research coordinator teams.


• Ensure effective inter-departmental interaction and communication with other support departments including regulatory, quality, site development, pharmacy and finance to ensure successful care delivery and compliance with all federal, GCP and regulatory agency requirements.


• Support effective use and implementation of CTMS system, EHR system, and other necessary software to ensure appropriate and accurate documentation and data capture in the departments of responsibility.


• Collaborate with other department leaders to proactively identify and address areas for process improvement.


• Collaborate with Director, Nursing to lead site operations and act as a change agent for strategic project efforts both at the local level and regionally.

Required Education and Experience

• 5 years of leadership experience in an oncology clinical research setting.


• CITI GCP training.


• Knowledge of GCP, GDPR and federal clinical research regulations required in US.


• Must be familiar with Microsoft Office applications and clinical documentation systems.

Preferred Education and Experience

• Master's degree in health administration, nursing or other related field


• BLS/ACLS

Physical and Travel Requirements

• Approximately 80% of time is spent sitting.


• Very fast-paced and ever-changing healthcare environment.


• Demanding deadlines and time frames.


• Constant demand for updating knowledge.


• Works closely with physicians and ancillary personnel in caring for and treating oncology/hematology patients.


• Intermittent travel, less than quarterly, to support new site activation

Best-in-Class Benefits and Perks

We value the time, talent, and dedication our employees bring to client. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match


• Eligibility for an annual performance bonus, based on role and company results


• Generous paid time off and paid holidays


• Comprehensive medical, dental, and vision coverage and optional insurance options


• Company paid life and disability insurance for added financial protection


• Employee Assistance Program (EAP) providing confidential, no ?cost support for you and your family from day one


• Flexible FSA and HSA plans to support your financial wellness


• Commitment to a supportive environment that values balance, wellbeing, and flexibility


• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At client, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.