Director of Student Success & Engagement

Corn Refiners Association; Urbana (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

The University of Illinois Urbana-Champaign School of Social Work is seeking a Student Support leader to direct and coordinate services for students, addressing conduct and wellbeing concerns and ensuring access to counseling, financial aid, and disability resources.

The role oversees assessments, academic standing reviews, and recovery planning, collaborating with faculty and staff to promote student success and a supportive learning environment.

Responsibilities

• Provides direction and intervention across the spectrum of student needs and concerns, including managing student conduct issues and addressing student-related incidents affecting campus life.
• Oversees assessment of student needs and coordinates team responses, ensuring students are connected to appropriate campus resources such as counseling services, financial aid, or disability services.
• Ensures processes are in place to evaluate students' academic standing each semester, identify those on academic warning, and issue appropriate documentation.
• Ensures students on academic warning work with an appropriate student affairs team member to develop personalized academic recovery plans and receive ongoing support to help them succeed.
• Collaborates with campus partners to address student related issues and foster a supportive learning environment.
• Serves as an advocate for individual student concerns, facilitating communication between students, faculty, and administration.
• Ensures the student affairs team offers support to students seeking information on career options, professional development, and co-curricular activities that enhance their education and early career planning, in collaboration with faculty as needed.
• Ensures timely, accurate, and high-quality academic advising is available to all students, in collaboration with the Program Directors.
• Ensures the student affairs team provides faculty with guidance on policies related to student issues (FERPA, Title IX, FAIR) and student behavioral concerns.
• Ensures the student affairs team is equipped to provide support to faculty who seek assistance in responding to student-related incidents and in implementing School of Social Work policies.
• Acts as the primary liaison for student groups and associations within the School of Social Work, guiding them through university policies.

Job description

The University of Illinois Urbana-Champaign School of Social Work is seeking a Student Support leader to direct and coordinate services for students, addressing conduct and wellbeing concerns and ensuring access to counseling, financial aid, and disability resources.

The role oversees assessments, academic standing reviews, and recovery planning, collaborating with faculty and staff to promote student success and a supportive learning environment.