Director of Student Success (3SSR26)

State of South Carolina

Graniteville (SC)

On-site

USD 70,000 - 100,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Retirement plan

Paid vacation and sick leave

Flexible work schedules / telecommute

Job summary

Aiken Technical College is seeking a Director of Student Success to establish, evaluate, and implement comprehensive intervention services that support tutoring, assessment, coaching, career services, and retention efforts. The role focuses on improving student success, persistence, completion, and placement.

The position requires a Bachelor’s degree with student services experience; a Master’s degree and 5 years of progressive leadership in managing college academic success departments are

Qualifications

Bachelor's degree and experience in student services programs.
Master's degree and five (5) years of progressive experience in managing college academic success departments, retention, intervention, and assessment initiatives is preferred.

Responsibilities

Directs and manages day-to-day operations of the Student Success and Testing Centers, including tutoring, assessment, coaching, career, and intervention services to support student success and graduation.
Supervises staff in tutoring, assessment, coaching, career, intervention, student success and retention duties; provides training and guidance for high-quality learning experiences.
Oversees staff scheduling, promotes services, assists students, and ensures effective communication of college initiatives and procedures.
Collaborates with faculty and administration to align services with course content and learning outcomes; offers sessions, boot camps, and workshops as needed.
Helps design and implement the college’s first-year experience program, including College Skills courses when needed.
Uses technology to support services, collects data, and generates reports; oversees budgeting and resource allocation for the Student Success Department.
Keeps abreast of research impacting higher education and student development; participates in orientations, workshops, and campus events.

Education

Bachelor's degree

Master's degree

Job description

Job Responsibilities

Reporting to the Dean of Student Success and Retention, the Director of Student Success establishes, evaluates, and implements comprehensive intervention services such as tutoring, assessment, coaching, and career services, retention processes, and other student learning opportunities that holistically support academic programs and contribute to student success, persistence, completion, and placement.

Duties And Responsibilities

Directs and manages the day-to-day operations of the Student Success and Testing Centers, which include functions involving tutoring, assessment, coaching, career, and intervention services that support student success, persistence, retention, and graduation. Assists in developing and implementing the College's retention and intervention efforts.
Supervises student success department staff involved in tutoring, assessment, coaching, career, intervention, student success, and retention duties, provides regular training and guidance to ensure a high-quality student learning and assessment experience, and maintains a positive work environment.
Oversees services to include staff scheduling, promoting services and resources, assisting students, assessing services' effectiveness, and ensuring that College and division communications, academic programs, initiatives, and standard operating procedures are shared with and understood by staff.
Collaborates and communicates with faculty and administration regarding subject matter content to ensure services support academic course content, educational outcomes, and assessment. Creates and offers relevant sessions, boot camps, workshops, and other student success and assessment services when needed.
Assists with designing and implementing the College’s first-year experience program, which may include College Skills courses and the teaching of course(s) when needed.
Leverages technology solutions to support students' services and maximize communication, data collection, management, and efficiency. Uses systems to evaluate service utilization through a variety of reports and surveys. Ensures that reports and other required documentation are developed according to requirements and within established timelines of the division and policies and procedures. Responsible for strategic planning, assessments, budget, and resource allocation related to the Student Success Department.
Maintains a current understanding of research and initiatives that impact higher education and student development, specifically in tutoring, assessment, coaching techniques, and career services. Uses best practices to develop services and strategies to proactively address the quality of students’ learning and assessment environments. Participates in orientations, workshops, college information sessions, and other related events as assigned. Participates in campus activities, serves on College committees, and performs other duties as assigned.

Minimum And Additional Requirements

Bachelor's degree and experience in student services programs.

Preferred Qualifications

Master's degree and five (5) years of progressive experience in managing college academic success departments, retention, intervention, and assessment initiatives is preferred.

Additional Comments

Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline. South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

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