Director of Student Services

Copiah--lincoln-Community-College; Mendenhall (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Copiah-Lincoln Community College seeks a Director of Student Services to lead admissions, the business office, and student activities at the Natchez Campus and Simpson County Center. The role involves supervising staff, managing budgets, overseeing eLearning, and ensuring disability services for students.

The position requires FERPA compliance and coordinating records and transcripts. You will supervise campus operations, advise student services staff, and support veterans' benefits coordination

Qualifications

• Master’s degree required.
• Five years of post-secondary work experience.
• Electronic SIS experience required.
• Strong decision-making and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency with Microsoft Office products.

Responsibilities

• Supervise implementation of the student services program.
• Oversee the business office, admissions, bookstore and campus security.
• Ensure disability services are available for students.
• Advise and assign student advisors as needed.
• Supervise eLearning programs and services.
• Prepare and administer the budget for Student Services areas.
• Assist in recruitment of new students and oversee registration.
• Maintain student records and ensure FERPA compliance.
• Process transcripts and communicate adds/drops/withdrawals to instructors.
• Certify enrollment for eligible veterans and coordinate veteran benefits.
• Evaluate graduation eligibility and oversee annual assessment reporting.
• Perform other duties as assigned.

Skills

Decision making

Time management

Analytical skills

Oral and written communication

Microsoft Office

Education

Master’s Degree

Tools

Alliant/WebSmart

SIS

Job description

SUMMARY:The Director of Student Services is responsible for all aspects of the admissions, business office, and student activities programs at the Natchez Campus and the Simpson County Center.SUPERVISORY RESPONSIBILITIES:This position supervises and provides direction to staff engaged in student services.Facilitates orientation process for new employees in the area.Implements university and department policies.Conducts performance evaluations that are timely and constructive.Handles discipline and termination of employees as needed and in accordance with college policy.DUTIES AND RESPONSIBILITIES::Supervises the implementation of the student services program.Supervises the business office, bookstore, and admissions office.Supervises campus security and building safety.Supervises the overall activities of clubs and organizations on campus.Ensures disability services are available for students.Responsible for advising and/or assigning advisors for students.Supervises eLearning programs and services.Prepares and administers the budget for Student Services areas.Assists, as assigned, in the recruitment of new students.Handles general supervision of registration.Establishes and maintains student records for the Simpson County Center and follows legal guidelines in the release of student information.Receives and evaluates transcripts from other institutions.Sends a notice to instructors of all adds, drops, and withdrawals.Assists the Director of Veterans Services with certifying enrollment for eligible veterans and acts as a liaison between the veterans and the Director of Veterans Services regarding benefits from veterans’ programs.Handles excessive absence appeals for the academic program at the Simpson County Center.Evaluates all student records for graduation eligibility.Develops and implements annual assessment plans and compiles data/results for inclusion in the College’s Annual Assessment Report.Performs other duties as assigned.MINIMUM JOB REQUIREMENTS:Master’s DegreeFive (5) years of post-secondary work experienceElectronic Student Information System (SIS) experienceExcellent decision-making skillsAbility to work well under pressureAbility to prioritize, plan work activities, and manage time effectively in order to meet multiple deadlinesAbility to work collaboratively and collectively to achieve goalsAdvanced analytical and organizational skills, including a high level of accuracy and attention to detailEffective oral and written communication skillsProficient with Microsoft Office ProductsPREFERRED JOB REQUIREMENTS:Previous admissions office experiencePrevious counseling experienceExperience working with Alliant/Websmart softwareExperience dealing with managing student information and FERPA-protected files.Supervisory experienceENVIRONMENT AND DEMANDS:The work environment is an office setting with moderate noise.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.JOB ANNOUNCEMENT CLOSING INFORMATION:This job announcement is scheduled to close on 11/01/26It may close at any time if it is still open after the date listed above.Please complete your application with this information in mind.CONTACT INFORMATION:Please direct questions concerning this job announcement to:Anika Floyd, Ph.D.Vice President - Simpson(601) [e-mail]