Director of Student Financial Aid & Enrollment Strategy

Warren Wilson College; Asheville (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Warren Wilson College seeks an experienced Director of Student Financial Aid to lead the office with a student-centered approach, balancing compliance with practical problem solving and operational efficiency.

The role reports to the Vice President of Enrollment Management and directs a small staff, coordinating with Veterans benefits and the College Business Office to support enrollment and retention goals in a collaborative campus environment.

Qualifications

• Bachelor’s degree from an accredited institution.
• 3–5 years of Financial Aid experience with progressive responsibility.
• Fluency with CRM systems and data analytics.

Responsibilities

• Directs all financial aid functions to enroll and maintain a diverse student body.
• Coordinate with College offices (Business Office, Registrar, IT, Admissions, programs) for customer-focused service.
• Ensure adherence to Title IV regulations and budgeting within policy parameters.
• Oversee private/state/federal loan programs and need-based/merit-based awards.
• Lead staff development, budgets, and performance evaluations.
• Maintain and optimize technology systems used in awarding (PowerFAIDS, Jenzabar EX).

Skills

CRM systems fluency

Data analytics

Leadership

Cross-stakeholder collaboration

Regulatory compliance

Education

Bachelor's degree

Master’s degree (preferred)

Tools

PowerFAIDS

Jenzabar

Slate

ED Connect

CFNC

NSLDS

Job description

Warren Wilson College seeks an experienced Director of Student Financial Aid to lead the office with a student-centered approach, balancing compliance with practical problem solving and operational efficiency.

The role reports to the Vice President of Enrollment Management and directs a small staff, coordinating with Veterans benefits and the College Business Office to support enrollment and retention goals in a collaborative campus environment.