Director of Strategy & Operations

ADDA Talent Solutions; Los Angeles (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

ADDA Talent Solutions is recruiting for a Director of Strategy & Operations for a growing consumer brand in Los Angeles. This role combines strategy, product, and supply chain to build scalable processes and drive disciplined growth.

You will partner with senior leaders to set direction, establish operating rhythms, and execute initiatives across product development, sourcing, and automation. High ownership and fast execution are expected.

Qualifications

• Experience leading strategy and operations at high-growth CPG startups.
• Ability to structure ambiguity, analyze data, and set direction.
• Strong collaboration with product, growth, and supply chain teams.

Responsibilities

• Lead cross-functional initiatives with Product and Ops leadership.
• Build operating rhythms across product development and GTM.
• Drive supply chain excellence and automation.
• Own sourcing for labs and new product development projects.
• Structure questions, drive analysis, and deliver clear recommendations.

Skills

Strategy leadership

Operations management

Cross-functional collaboration

Data-driven decision making

Project management

Tools

Excel

Job description

We are recruiting for a Director of Strategy and Operations for one of our clients.

We exist to transform everyday chores into moments of joy through iconic scents, elevated design, and clean ingredients. We are building a modern home-care brand that feels indulgent, expressive, and display-worthy.

We’ve built strong traction across DTC, TikTok Shop, and Amazon and are entering our next phase of disciplined growth. As we scale toward $150M+ in revenue, we’re focused on building an exceptional team that can help us navigate increasing complexity, raise the bar for how we operate, and build the company into an enduring category-defining brand.

The Role

We’re looking for a Director of Strategy & Operations to join this company's Operations team.

This is a high-ownership, high-intensity role for someone who thrives in ambiguity, moves quickly, and is equally comfortable setting direction and rolling up their sleeves to execute. You’ll work closely with our leadership team - including three former BCGers - to tackle the company's most important cross-functional challenges while building more operational rigor into existing processes.

Your work will span product research and development, sourcing and supply chain management, and strategic projects. We’re looking for someone who can independently tackle nuanced cross-functional problems, develop a clear point of view, and drive work through to resolution. You’ll also need the judgment and maturity to represent this company across a broad network of manufacturers, suppliers, and external partners.

As one of the earliest members of the Operations team, you’ll help define how the function operates, building the processes, tools, and operating rhythms that help the broader organization move faster and execute better. You’ll have significant exposure to leadership, broad visibility across the business, and the opportunity to meaningfully shape how the company operates as we scale.

What You Will Be Doing

Lead Product & Ops Special Projects

• Partner with Product & Ops leadership to tackle high priority cross-functional initiatives
• Spearhead key cross-functional problems that don’t have a natural functional owner
• Structure ambiguous questions, drive the analysis, and develop clear recommendations
• Build alignment across Growth, Operations, Product, and other stakeholders to make decisions and move quickly
• Turn strategic decisions into clear workstreams, owners, and next steps

Example projects: Setup a customer sentiment analysis program to track product feedback after detergent formula changes

Build the Operating Infrastructure Behind Product Development

Stand up the processes and operating rhythms that keep product development organized, aligned, and moving

• Partner with senior leaders including heads of Product and Operations to establish and manage milestones, decision points, and operating cadences across the product development lifecycle
• Maintain clear visibility into priorities, timelines, dependencies, risks, and open questions for upcoming product releases
• Play a key role in GTM strategy and execution, coordinating across teams to surface bottlenecks, drive decisions, and keep product timelines moving
• Continuously improve how the company develops and launches products as we scale

Example project: Build an end-to-end product development timeline + tracker with established cadences to keep distinct audiences (leadership, company board, partners) informed

Drive Supply Chain Excellence & Automation

Continuously find and implement new ways to make the company's supply chain faster, more reliable, and more scalable

• Build better tools, reporting, controls, and operating processes to improve supply chain accuracy and efficiency
• Identify and eliminate recurring operational bottlenecks, driving problems to root cause rather than relying on manual workarounds
• Deploy AI, software, and automation to reduce manual work and improve how the company plans and executes its supply chain

Example project: Derisk the company's supply chain through strategic near-shoring (e.g., design and set-up program to warehouse unlabeled detergent bottles locally to derisk out-of-stocks caused by packaging supply chain delays)

Own Sourcing for Company Labs (Non-Detergent) Products

Find and develop partners required to bring new products to life, while managing the supply chain for existing products to ensure reliable, cost-efficient supply

• Uplevel how the company sources and evaluates vendors, from outreach and pitch materials to scorecards and selection
• Identify and evaluate new manufacturers, suppliers, technologies, and capabilities
• Represent the company with external partners, build strong supplier relationships, and lead negotiations across pricing, MOQs, terms, and timelines
• Manage all auxiliary supplier relationships, purchase orders, and replenishment cycles to ensure continuity of supply
• Identify and drive margin improvement opportunities across auxiliary products

Example project: Find, design and oversee procurement of new packaging for dryer sheets

Who You Are

• Relentlessly curious. You want to understand how products are made, what customers want, and where opportunities exist
• Commercially sharp. You’re comfortable evaluating partners, negotiating deals, and understanding the economics behind decisions
• Analytical and detail-oriented. You’re comfortable digging into data, economics, customer insights, and operational tradeoffs
• Structured thinker. You can take an ambiguous problem, identify what matters, and create a clear path forward
• Passionate but balanced. You bring a perspective on the right answer, and fight for what you believe in, but you’re open to being challenged
• Low ego, high ownership. No task is beneath you, and when something needs to happen, you figure out how to get it done

Background

• 2+ years of experience in management consulting (MBB preferred) or in a strategy, operations, or product role at a high-growth CPG startup
• Extremely comfortable in Excel with the ability to quickly learn new tools and systems
• Highly fluent with AI tools, with the ability to use AI to tackle complex analytical problems, automate workflows, and build lightweight internal tools
• Excited about consumer products and startups, with a strong interest in how physical products are developed, manufactured, and scaled