Director of Strategic Accounts & Partnerships

PEAK BEVERAGE ADMIN LLC

Denver (CO)

On-site

USD 140,000 - 180,000

Full time

14 days+

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Job summary

Peak Beverage seeks a Director of Strategic Accounts & Partnerships to lead our most valuable client and venue relationships in Denver. The role drives client retention, contract renewals, and revenue opportunities while coordinating with Business Development, Market Sales, Venue Partners, and Operations.

Success means longer client tenures, higher spend, more referrals, and Peak Beverage being seen as a trusted partner beyond a service provider.

Qualifications

7+ years in account management or related fields.
Proven success managing large client portfolios and strategic relationships.
Experience leading executive-level conversations and negotiations.
CRM proficiency (HubSpot preferred).

Responsibilities

Own and manage Peak Beverage's portfolio of strategic accounts and venue partnerships.
Develop annual account plans for top revenue-producing clients and venues.
Conduct quarterly business reviews with key accounts.
Maintain executive-level relationships with venue operators, corporate clients, planners, and partners.
Ensure all contractual commitments and service expectations are met.
Track and report on account retention and revenue growth within CRM.

Skills

Strategic account management

Hospitality sales

Venue management

Strategic partnerships

Business development

Executive communication

Cross-functional leadership

CRM proficiency

Tools

HubSpot

Job description

Position Overview

Peak Beverage is seeking a highly relationship-driven and commercially minded Director of Strategic Accounts & Partnershipsto oversee our most valuable client, venue, planner, and corporate relationships.

This role serves as the steward of Peak's key accounts, ensuring clients receive exceptional ongoing support, contracts are renewed, revenue opportunities are maximized, and strategic partnerships continue to grow year over year.

The Director acts as the bridge between Business Development, Market Sales, Venue Partners, and Operations to ensure every account is nurtured throughout its lifecycle. This position is responsible for retention, account growth, strategic planning, and maintaining executive-level relationships across Peak's portfolio.

Success in this role means clients stay longer, spend more, refer more business, and view Peak Beverage as a trusted partner rather than simply a service provider.

Key Responsibilities

Strategic Account Management

Own and manage Peak Beverage's portfolio of strategic accounts and venue partnerships.
Develop annual account plans for top revenue-producing clients and venues.
Conduct quarterly business reviews with key accounts.
Maintain executive-level relationships with venue operators, corporate clients, planners, and partners.
Ensure all contractual commitments and service expectations are met.

Peak Beverage · Confidential Page 1

PEAK BEVERAGE Job Description

Revenue Growth & Expansion

Identify opportunities to increase revenue within existing accounts.
Partner with Business Development and Market Sales teams to uncover upsell and cross-sell opportunities.
Drive growth through expanded beverage programs, concessions, sponsorships, activations, and new service offerings.
Create retention and expansion strategies for top accounts.

Renewals & Retention

Maintain ownership of contract renewal timelines and processes.
Proactively engage clients prior to renewal periods.
Monitor account health and client satisfaction metrics.
Reduce account churn through proactive communication and relationship management.
Build long-term partnership strategies designed to increase account lifetime value.

Relationship Management

Serve as the primary executive contact for strategic partners.
Build and maintain relationships with planners, venue ownership groups, municipalities, festivals, event producers, and corporate clients.
Represent Peak Beverage at industry events, networking functions, venue showcases, and client meetings.
Create a consistent communication cadence with key partners.

Internal Alignment & Leadership

Act as liaison between Business Development, Market Sales, Operations, Marketing, and Leadership.
Ensure smooth handoffs from new business acquisition to ongoing account management.
Identify service gaps and advocate for client needs internally.
Provide account performance updates and strategic recommendations to leadership.

Portfolio Performance

Track and report on: account retention rate, renewal rate, revenue growth within existing accounts, client satisfaction, referral generation, and strategic account profitability.
Maintain account forecasting and growth plans within CRM.

Qualifications

Required

7+ years of experience in account management, hospitality sales, venue management, strategic partnerships, or business development.
Proven success managing large client portfolios and strategic relationships.
Experience leading executive-level conversations and negotiations.
Strong commercial acumen and understanding of revenue growth strategies.
Exceptional communication and relationship-building skills.
Experience working cross-functionally with sales, operations, and marketing teams.
CRM proficiency (HubSpot preferred).

Preferred

Experience within hospitality, events, beverage, venue management, catering, concessions, or experiential marketing.
Existing relationships within the Colorado events and hospitality industry.
Experience managing multi-million-dollar client portfolios.

Core Competencies