Social Services Director

Hill Valley Healthcare; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Paperless onboarding

Family-like culture

Employee recognition programs

Comprehensive benefits

Job summary

Hill Valley Healthcare in Nashville seeks a compassionate Social Services Director to lead the social services program, ensuring residents receive tailored support and resources.

You will advocate for residents, coordinate care with families and staff, oversee documentation, and ensure compliance with federal and state regulations while fostering a warm, family-like culture. You will participate in care planning and mentor staff through CEU support and onboarding initiatives.

Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field preferred.
• Previous experience in long-term care, skilled nursing, healthcare, or social services preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to advocate effectively for residents while maintaining professionalism and confidentiality.
• Knowledge of long-term care regulations and resident rights is preferred.

Responsibilities

• Oversee and coordinate the social services program to ensure residents receive appropriate support and resources.
• Advocate for residents and assist with addressing their individual needs, concerns, and preferences.
• Complete and maintain accurate social services documentation and assessments in accordance with applicable regulations and facility policies.
• Assist residents and families with adjustment to the facility and provide support throughout the resident’s stay.
• Coordinate care and communicate effectively with residents, families, staff, and outside service providers.
• Participate in care planning and interdisciplinary team meetings.
• Assist with discharge planning and coordinate appropriate community resources and services.
• Maintain compliance with federal, state, and local regulations related to social services and long-term care.

Skills

Communication

Organization

Interpersonal skills

Advocacy

Confidentiality

Resident rights

Education

Bachelor’s degree in Social Work, Human Services, or a related field

Job description

We are seeking a compassionate, knowledgeable, and dedicated Social Services Director to join our team and support the social, emotional, and psychosocial needs of our residents.

Why You'll Love Working With Us:

• Competitive pay

• Paperless, quick onboarding

• Warm, family-like culture, supportive leadership

• Recognition programs & employee appreciation events

• Comprehensive benefits (health, dental, vision, retirement plan, same day pay, instant access to wages, PTO, holiday pay)

• Generous employee referral program

• Annual performance reviews and bi-annual competitive pay reviews

• Support for personal well-being (EAP programs, mental health resources)

• Optimal staff-to-patient ratios to prevent burnout

• Tuition reimbursement, training programs, and CEU support

• Strong mentorship and orientation programs

• 360 communications for staff, residents & families

Responsibilities:

• Oversee and coordinate the social services program to ensure residents receive appropriate support and resources.

• Advocate for residents and assist with addressing their individual needs, concerns, and preferences.

• Complete and maintain accurate social services documentation and assessments in accordance with applicable regulations and facility policies.

• Assist residents and families with adjustment to the facility and provide support throughout the resident’s stay.

• Coordinate care and communicate effectively with residents, families, staff, and outside service providers.

• Participate in care planning and interdisciplinary team meetings.

• Assist with discharge planning and coordinate appropriate community resources and services.

• Maintain compliance with federal, state, and local regulations related to social services and long-term care.

Qualifications:

• Bachelor’s degree in Social Work, Human Services, or a related field preferred.

• Previous experience in long-term care, skilled nursing, healthcare, or social services preferred.

• Strong communication, organizational, and interpersonal skills.

• Ability to advocate effectively for residents while maintaining professionalism and confidentiality.

• Knowledge of long-term care regulations and resident rights is preferred.

• Compassionate, dependable, and able to work effectively with residents, families, and interdisciplinary teams.