Director of Social Services

Avid Healthcare Group; Omaha (NE); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off (PTO)

Holiday pay

401(k)

Opportunities for professional growth

Supportive team environment

Job summary

Adept of Omaha is a compassionate senior-care provider in Omaha, Nebraska, seeking a Social Services Director to guide residents’ emotional and psychosocial well-being and serve as a key resource for residents, families, staff, and partners.

The Director collaborates with residents, families, nursing, therapy, activities, and the interdisciplinary team to identify needs, coordinate services, assist with care planning, and support safe transitions and discharges with a focus on dignity, respect,

Qualifications

• Experience in long-term care, skilled nursing, healthcare, social services, case management, or a related setting preferred.
• Knowledge of resident rights, care planning, discharge planning, and psychosocial needs preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively with residents, families, staff, healthcare providers, and community agencies.
• Strong organizational and documentation skills.
• Ability to manage multiple priorities and follow through on responsibilities.
• Experience with electronic medical records and long-term care documentation is preferred.
• Must demonstrate professionalism, compassion, confidentiality, good judgment, and a commitment to resident-centered care.
• Must meet all applicable federal and state requirements for the position.

Responsibilities

• Identify and address the psychosocial needs of residents.
• Participate in resident care plan meetings and interdisciplinary team conferences.
• Complete required social services assessments, documentation, progress notes, and other records accurately and timely.
• Assist with resident admissions, transfers, room changes, and discharges.
• Develop and coordinate comprehensive discharge plans in collaboration with residents, families, the interdisciplinary team, healthcare providers, and community agencies.
• Ensure appropriate follow-up is completed throughout the discharge-planning process to promote safe and successful resident transitions.
• Communicate with residents and families regarding care planning, discharge planning, concerns, available services, and community resources.
• Serve as an advocate for residents and help ensure resident rights, preferences, dignity, privacy, and individual choices are respected.
• Mediate concerns involving residents, families, and staff in a professional and respectful manner.
• Provide residents with emotional support and informal counseling within the scope of the position.
• Identify residents who may benefit from additional psychosocial services or community resources and coordinate appropriate referrals.
• Maintain knowledge of community resources and services available to residents and families.
• Maintain accurate and organized Social Services Department records and files.
• Assist with grievances and resident/family concerns and ensure appropriate follow-up and documentation.
• Maintain confidentiality of resident information and comply with HIPAA requirements.
• Participate in facility meetings, care conferences, quality improvement activities, and required in-services.
• Educate and assist staff regarding resident rights, psychosocial needs, communication, and other social-service-related topics as appropriate.
• Maintain professional and respectful communication with residents, families, visitors, coworkers, and leadership.
• Immediately report concerns involving resident safety, abuse, neglect, exploitation, or other reportable events in accordance with facility policy and applicable regulations.
• Follow all facility policies, safety procedures, and applicable federal and state requirements.
• Perform other duties as assigned to support residents and facility operations.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Documentation skills

HIPAA knowledge

Tools

EMR systems

Job description

Social Services Director

Adept of Omaha – Omaha, Nebraska

Adept of Omaha is seeking a compassionate, organized, and resident-focused Social Services Director to join our leadership team.

At Adept of Omaha, we believe quality care begins with a strong team. Our Social Services Director plays an important role in supporting the emotional, social, and psychosocial well-being of our residents while serving as a resource for residents, families, staff, and community partners.

We are looking for someone who enjoys working with seniors, communicates effectively, can manage multiple priorities, and is committed to providing residents with dignity, respect, and individualized care.

Benefits

Our team members may enjoy benefits including:

• Health insurance

• Paid Time Off (PTO)

• Holiday pay

• 401(k)

• Opportunities for professional growth and development

• Supportive team environment

Position Summary

The Social Services Director is responsible for the day-to-day operation of the Social Services Department and for coordinating social services that support the mental, emotional, and psychosocial well-being of our residents.

This position works closely with residents, families, nursing, administration, therapy, activities, and other members of the interdisciplinary team to identify resident needs, coordinate services, assist with care planning, and support safe transitions and discharges.

Essential Duties and Responsibilities

• Identify and address the psychosocial needs of residents.

• Participate in resident care plan meetings and interdisciplinary team conferences.

• Complete required social services assessments, documentation, progress notes, and other records accurately and timely.

• Assist with resident admissions, transfers, room changes, and discharges.

• Develop and coordinate comprehensive discharge plans in collaboration with residents, families, the interdisciplinary team, healthcare providers, and community agencies.

• Ensure appropriate follow-up is completed throughout the discharge-planning process to promote safe and successful resident transitions.

• Communicate with residents and families regarding care planning, discharge planning, concerns, available services, and community resources.

• Serve as an advocate for residents and help ensure resident rights, preferences, dignity, privacy, and individual choices are respected.

• Mediate concerns involving residents, families, and staff in a professional and respectful manner.

• Provide residents with emotional support and informal counseling within the scope of the position.

• Identify residents who may benefit from additional psychosocial services or community resources and coordinate appropriate referrals.

• Maintain knowledge of community resources and services available to residents and families.

• Maintain accurate and organized Social Services Department records and files.

• Assist with grievances and resident/family concerns and ensure appropriate follow-up and documentation.

• Maintain confidentiality of resident information and comply with HIPAA requirements.

• Participate in facility meetings, care conferences, quality improvement activities, and required in-services.

• Educate and assist staff regarding resident rights, psychosocial needs, communication, and other social-service-related topics as appropriate.

• Maintain professional and respectful communication with residents, families, visitors, coworkers, and leadership.

• Immediately report concerns involving resident safety, abuse, neglect, exploitation, or other reportable events in accordance with facility policy and applicable regulations.

• Follow all facility policies, safety procedures, and applicable federal and state requirements.

• Perform other duties as assigned to support residents and facility operations.

Qualifications

• Experience in long-term care, skilled nursing, healthcare, social services, case management, or a related setting preferred.

• Knowledge of resident rights, care planning, discharge planning, and psychosocial needs preferred.

• Strong communication and interpersonal skills.

• Ability to work effectively with residents, families, staff, healthcare providers, and community agencies.

• Strong organizational and documentation skills.

• Ability to manage multiple priorities and follow through on responsibilities.

• Experience with electronic medical records and long-term care documentation is preferred.

• Must demonstrate professionalism, compassion, confidentiality, good judgment, and a commitment to resident-centered care.

• Must meet all applicable federal and state requirements for the position.

Equal Opportunity Employer

Adept of Omaha is an Equal Opportunity Employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin