Director of Social Service (AC) (8871)

The Salvation Army; Norcross (GA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Health, Dental, Vision Insurance

Life Insurance

Retirement and more!

Job summary

The Salvation Army in Norcross, GA seeks an experienced Social Services Administrator to lead all department programs, including crisis intervention, sheltering, and financial assistance. This full-time role requires strategic oversight, program design, and budget administration.

You will supervise staff, ensure policy compliance, write grants, and foster community relations while representing the agency at public events and with partner organizations.

Qualifications

• Master’s degree in Social Services, Human Service, Mental Health or a LCSW.
• Five years progressively responsible experience administering social service programs with at least two years in a supervisory capacity.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Designs and supervises the administration of all social service programs to include emergency shelters, family crisis intervention, transitional living shelters, domestic violence shelters, etc.; develops, implements, and enforces program policies and procedures; evaluates program effectiveness and develops enhancements to improve overall operations and delivery of services.
• Administers the FEMA program and all other rent and utility assistance programs; ensures program operations are in compliance with established policies and procedures.
• Coordinates and monitors The Salvation Army program purchases.
• Develops and administers a volunteer staffing program networked through existing community affiliates.
• Provides a single point of communication between the end users and the UNITY team around HRIS issues.
• Reviews and monitors monthly statistics representing department services; ensures the accuracy and completeness of the same.
• Researches and prepares various departmental reports for internal use as well as those required by grant contracts, United Way, utility companies, etc.
• Performs community relations functions to promote programs by speaking to groups and coordinating volunteer efforts; serves as The Salvation Army representative with the media; serves as member of various community agency boards as requested; serves as liaison to the United Way.

Skills

Supervisory experience

Budget management

Grant writing

Public speaking

Program administration

HRIS liaison

Education

Master’s degree in Social Services, Human Service, Mental Health or a LCSW

Job description

Job Details: Job Location: GA-MAAC Metro Atl Area Command - Norcross, GA 30093, Position Type: Full Time Regular, Education Level: Graduate Degree, Salary Range: $90,000.00 Salary/year, Job Category: Social Services, This position is responsible for: Plans, directs, coordinates, supervises, and monitors the administration of all social service programs within the department including but not limited to crisis intervention counseling, transitional living accommodations, emergency services as well as financial, food, clothing, and furniture assistance; supervises all department staff and ensure work is in compliance with established policies and procedures; develops, implements, and enhances programs to effectively meet the needs of the community; administers the department budget and secures funding for programs; writes grants proposals and ensures program operations are in compliance with contract agreements; serves as leader in the community by performing public speaking and promoting program services.

Key Responsibilities

• Designs and supervises the administration of all social service programs to include emergency shelters, family crisis intervention, transitional living shelters, domestic violence shelters, etc.; develops, implements, and enforces program policies and procedures; evaluates program effectiveness and develops enhancements to improve overall operations and delivery of services.
• Administers the FEMA program and all other rent and utility assistance programs; ensures program operations are in compliance with established policies and procedures.
• Coordinates and monitors The Salvation Army program purchases.
• Develops and administers a volunteer staffing program networked through existing community affiliates.
• Provides a single point of communication between the end users and the UNITY team around HRIS issues.
• Reviews and monitors monthly statistics representing department services; ensures the accuracy and completeness of the same.
• Researches and prepares various departmental reports for internal use as well as those required by grant contracts, United Way, utility companies, etc.
• Performs community relations functions to promote programs by speaking to groups and coordinating volunteer efforts; serves as The Salvation Army representative with the media; serves as member of various community agency boards as requested; serves as liaison to the United Way.

Physical Requirements and Working Conditions

Ability to meet attendance requirements. Ability to read, write, and communicate the English language effectively. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work may be performed in a Shelter or Housing environment.

Employee Benefits

• Paid Time Off
• Holiday Pay
• Health, Dental, Vision Insurance
• Life Insurance
• Retirement and more!

WHAT WE ARE LOOKING FOR IN YOU: Education and Experience

• Master’s degree from an accredited college or university in Social Services, Human Service, Mental Health or a LCSW,and
• Five years progressively responsible experience administering social service programs with at least two years in a supervisory capacity,or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

• Valid State Driver’s License
• Social Work Certification or License preferred

Equal Opportunity Employer: Veterans | Disabled