Director of Shelter Services

Community Bridges; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Generous PTO

Medical plan

Dental

Vision

Disability Insurance

Life Insurance

401K with employer match

Tuition Reimbursement

Wellness programs

Job summary

Community Bridges, Inc. (CBI) seeks a Director of Shelter Services to provide leadership over statewide shelter programs in Arizona.

You will guide management staff, ensure grant compliance, and coordinate with the Senior Director of Housing and Community Integration to develop shelter operations and grant reporting. The role requires collaboration with PCMHs, crisis facilities, and external stakeholders, plus oversight of grant-funded activities, time and invoicing processes, and program

Qualifications

• High school diploma or GED required; degree preferred.
• 3–5 years in leadership over programs and grant management.
• Experience with large-scale initiatives and change management.
• Experience directing new systems and processes to improve operations.
• Grant administration experience preferred.
• AZ driver''s license and clean 39-month MVR.
• CBI policies familiarity.

Responsibilities

• Oversee statewide shelter programs and provide guidance to regional staff.
• Coordinate with Senior Director of Housing and Community Integration to develop and maintain shelter services and grant management.
• Ensure contract compliance, grant requirements, time and effort, and pre-invoicing processes.
• Lead policy development, workflows, and staff meetings; engage with external partners and stakeholders.

Skills

Leadership

Grant management

Change management

Operational improvement

Grant funding

AZ Driver's License

Behavioral Health

BHT credential

Education

High school diploma or GED

Behavioral health degree preferred

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Director of Shelter Services

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Director of Shelter Services is responsible for providing guidance and oversight for the CBI’s Arizona statewide shelter programs. This position will offer guidance and support to key management staff to ensure optimal program performance and staff productivity for Regional Behavioral Health Programs, City, County and Housing and Urban Development (HUD) funded programs. The director will work closely with the Senior Director of Housing and Community Integration to develop, implement and maintain shelter services including support services, operations and shelter grant management. The position requires routine meetings with leadership, including but not limited to, Senior Directors, Associate Directors and, key management staff to monitor the shelter requirements. This position requires frequent coordination with Patient Centered Medical Homes (PCMH) and crisis facilities to ensure referrals and enrolled members receive the appropriate care and coordination. The director will review data and outcomes with key leaders to ensure program goals and contract compliance are met. The director will assist with the development of policies, workflows, desktop procedures and other program agreements as needed to ensure contract compliance. The director will conduct routine meetings with leaders to develop workplans that provide key updates on the success of programs and address barriers as they arise. In addition, the director will participate in the weekly leadership meeting to ensure leaders are addressing and reviewing agency policies with staff during staff meetings. The Director of Shelter Services is responsible for ensuring leaders overseeing grant funded programs are adhering to grant requirements, participating in the grants management process which includes time and effort, and pre-invoicing process, budget tracker reviews and reporting. The director will work closely with the Grant and Resource Development department to ensure grant programmatic requirements are met. The position will interface with external stakeholders and internal partners and will act as a representative for Community Bridges, Inc. (CBI), displaying professionalism in all interactions. The position requires interfacing with key stakeholders during designated monthly meetings, Community Advisory Committee meetings, council meetings, and other designated meetings. Each area below is defined by specific function as it relates to policy, process, and the governing rules set forth by the Department of Behavioral Health Services (DBHS), Regional Behavioral Health Authority (RBHA), Office of Behavioral Health Licensure (OBHL), and the Code of Federal Regulations. Each employee will be held accountable and responsible for fulfilling each of these duties as well as having the capability to carry them out.

Skills/Requirements

• High school diploma or GED required. Bachelor’s Degree or higher in a behavioral health related field preferred.
• Three to five (3-5) years of successful experience in leadership over programs and grant management required.
• Proven success with large-scale initiatives, change management, and culture shifts required.
• Demonstrated experience directing and implementing new systems and processes to enhance internal operations and organizational effectiveness required.
• Previous experience in a municipal, non-profit and/or grant making organization preferred.
• Previous experience successfully administering grant funds is preferred.
• State of AZ Driver’s License (Valid and in good standing)
• Clear 39-month Motor Vehicle Record
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.