DIRECTOR OF SALES & MARKETING

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

The Westin Tempe, part of Crescent Hotels & Resorts, seeks an experienced Director of Sales & Marketing to drive revenue and elevate the brand in the luxury hospitality segment. This role demands strategic leadership and a track record of building partnerships in a competitive marketplace.

You'll lead a high-performing team, oversee digital marketing initiatives, and collaborate with the General Manager and Executive Leadership Team on growth strategies in Tempe and across Crescent's North

Qualifications

• Minimum 3 years of experience as a hotel Director of Sales & Marketing in luxury hotel or resort.
• Marriott systems experience.
• Recent local market experience (2021 - present).
• Proven track record of exceeding sales targets.

Responsibilities

• Develop and execute a comprehensive sales and marketing strategy to drive revenue across all market segments: corporate, leisure, group, and catering.
• Cultivate and maintain strong relationships with key corporate accounts, meeting planners, and travel industry partners.
• Lead and inspire a high-performing sales and marketing team with a focus on results, collaboration, and creativity.
• Oversee the digital marketing strategy, ensuring optimal presence across all online channels, social media platforms, and luxury brand partnerships.
• Analyze market trends, competitive intelligence, and performance metrics to adjust strategy and seize new opportunities.
• Represent the hotel at key industry events, trade shows, and networking functions to position the property as the market leader.
• Partner with the General Manager and Executive Leadership Team on strategic planning and revenue management.

Skills

Sales leadership

Brand positioning

Digital marketing

Revenue optimization

Strategic planning

Communication skills

Tools

Marriott systems

Job description

Description

The Westin Tempe is seeking an experienced Director of Sales & Marketing to join this prestigious team. The ideal candidate will be an energetic, results-driven leader with a proven track record of driving revenue, building strategic partnerships, and elevating brand presence in the marketplace. Only the strongest candidates with a deep understanding of the luxury hospitality segment will be considered.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We Are Committed To Providing You With

• Highly competitive wages


• An exceptional benefit plan for eligible associates & your family members


• 401K matching program for eligible associates


• Flexible scheduling to allow you to focus on what is important to you.


• Discounts with our Crescent managed properties in North America for you & your family members

Essential Job Functions

We’re looking for a strategic and driven sales and marketing leader with a passion for luxury hospitality. Candidates should bring a strong track record of results and leadership in high-end hospitality. You’ll join a dynamic, collaborative leadership team and contribute to a positive, high-performance culture. This role offers the chance to shape the future of the brand in the region and beyond.

• Develop and execute a comprehensive sales and marketing strategy to drive revenue across all market segments: corporate, leisure, group, and catering.


• Cultivate and maintain strong relationships with key corporate accounts, meeting planners, and travel industry partners.


• Lead and inspire a high-performing sales and marketing team with a focus on results, collaboration, and creativity.


• Oversee the digital marketing strategy, ensuring optimal presence across all online channels, social media platforms, and luxury brand partnerships.


• Analyze market trends, competitive intelligence, and performance metrics to adjust strategy and seize new opportunities.


• Represent the hotel at key industry events, trade shows, and networking functions to position the property as the market leader.


• Partner with the General Manager and Executive Leadership Team on strategic planning and revenue management.

Required Skills/Abilities

• Minimum 3 years of experience as a hotel Director of Sales & Marketing in luxury hotel or resort environment is required.


• Marriott systems experience is required.


• Recent (2021 - present) local market experience.


• Proven track record of consistently exceeding sales targets and delivering exceptional results.


• Inspirational leader with a collaborative, hands-on style and the ability to foster talent.


• Expertise in digital marketing, brand positioning, and revenue optimization.


• Exceptional communication, negotiation, and presentation skills.


• Ability to thrive in a fast-paced, entrepreneurial environment and adapt quickly to market dynamics.

The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer, and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.