Director of Sales, Events and Marketing

Hyatt; Denver (CO); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Awesome rewards package

Health and welfare plans

401(k) plan

Discounted rooms

Job summary

The Thompson Denver, part of Hyatt Hotels Corporation, seeks a Director of Sales, Events & Marketing to lead the hotel’s Sales, Events and Marketing operations. You will manage the budget/P&L, revenue forecasting, advertising, and business plans, and supervise the sales managers, events team and marketing coordinator.

You will recruit, train and coach staff to maximize revenues in a luxury environment, ensuring exceptional guest experiences and superior service.

Qualifications

• Six years or more of progressive hotel sales experience, typically with Hyatt.
• Demonstrated ability to interact with people of diverse backgrounds.
• Proven track record of success in high-volume concept sales.
• Results-driven, energetic and focused.
• Strong professional presentation and customer service skills.
• Clear written and verbal English communication.
• Proficient in Word and Excel.

Responsibilities

• Oversee Sales, Events and Marketing for the hotel, including budget/P&L and revenue forecasting.
• Develop and write business plans; manage advertising and marketing efforts.
• Supervise sales managers, event planning/sales managers and the marketing coordinator.
• Recruit, train and coach sales staff to meet company goals and maximize revenue.
• Train on group and transient contractual processes, quotes, referrals and retention activities.

Skills

Diverse stakeholder interaction

Results oriented

High energy

Entrepreneurial spirit

Motivational leadership

Strong communication

Executive presence

Education

Hotel/Hospitality degree an asset

Tools

Microsoft Word

Microsoft Excel

Job description

120,000.00 Yearly US Dollar (USD) pay basis

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

Bring your Sales, Events and Marketing skills to the Thompson Denver!

When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your tripor even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment.

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiencestailored to each guest experience.We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

This role will embody our leadership expectations: Championing Hyatt’s Purpose & Values, Experiment to Improve, Drive for Impact and Develop Diverse Talent. This leader will also demonstrate our values of empathy, wellbeing, respect, integrity, experimentation and inclusion.

The Director of Sales, Events & Marketing has direct oversight of the Sales, Events and Marketing operation of the hotel. The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. This leader is responsible for the supervision of sales managers, event planning/sales managers, and our marketing coordinator. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

This leader must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. Communication and organizational skills are of the utmost importance.

The budgeted range for this position is $120,000-$135,000. The application window is anticipated to be open a maximum of 30 days from October 29, 2026.

Benefits:

• We have you covered with an awesome rewards package!
• Health and welfare plans? We have a range of choices for you and your eligible dependents.
• Financial wellbeing? Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan.
• We don’t want to leave out our lifestyle benefits including paid vacation, holidays and sick leave, family bonding time, adoption assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, transit passes, wellbeing and educational assistance.
• Don’t forget, full-time and part-time colleagues are able to use accrued vacation time after 90 days of employment!

The application window is anticipated to be open a maximum of 30 days from October 29, 2026.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications - External

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse backgrounds
• Demonstrated history of success
• Results driven, energetic, and focused
• Service oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel

Qualifications

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse backgrounds
• Demonstrated history of success
• Results driven, energetic, and focused
• Service oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel

Our family is always growing.