Director of Sales

Holiday Inn Express; Towson (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

Holiday Inn Express in Towson, MD, seeks a Director of Sales to lead solicitation of groups, new accounts and strengthen guest relations. This role targets revenue and market share growth for the property.

The position requires management-level flexibility to meet responsibilities and typically 40+ hours per week. The role emphasizes relationship building with Leisure, SMERF, BT, and Groups segments and ongoing market analysis to drive performance.

Qualifications

• High School diploma or equivalent required.
• Previous Hotel Sales experience preferred.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting and closing
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently, and simultaneously manage multiple tasks; strong organization and presentation skills.

Responsibilities

• Attain sales and revenue goals and solicitation call goals.
• Conduct solicitation calls, sales tours, and entertain clients in Leisure, SMERF, BT, and Groups as applicable by property.
• Grow relationships with assigned accounts in Leisure, SMERF, BT, and Groups as applicable by property.
• Monitor and evaluate market trends within your segment.
• Interact with guests and employees in a courteous, service-oriented manner.
• Develop knowledge of hotel operations and policies.
• Maintain visibility in local community and industry organizations.
• Assist in promotions related to direct sales segments (e.g., sales blitzes).
• Attend meetings and functions as required by management.
• Perform other duties as requested by the GM and Above Property administration.

Skills

Hotel sales

Verbal & written communication

Negotiation

Organization & multi-tasking

Presentations

MS Office

Independent worker

Leisure/SMERF/BT/Groups sales

Driver's license

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

The Director of Sales will be responsible for soliciting and securing groups, new accounts and strengthening the relationsup with our most loyal guests. .. The Director of Sales will work to achieve the hotel’s revenue and market share goals for the property. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities, while working at least 40 hours weekly.

QUALIFICATIONS:

• High School diploma or equivalent required.
• Previous Hotel Sales experience preferred.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting and closing
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently, and simultaneously manage multiple tasks; strong organization and presentation skills.

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals as well as solicitation call goals.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.
• Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager and Above Property administration.