Director of Sales

Hotel 1000 - The Unbound Collection by Hyatt; Seattle (WA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Cellphone Allowance

Paid Time Off

401K Match

Medical, Dental, Vision

Disability Coverage

HSA/FSA Plan

Life Insurance

Discounted Lodging & Dining

Diversity & Inclusion

Job summary

Hotel 1000 - The Unbound Collection by Hyatt seeks a strategic, relationship-driven Director of Sales to lead revenue growth across the property portfolio. You will inspire high-performing teams, shape the sales organization, and drive exceptional guest experiences in a fast-paced hospitality environment.

You will develop strategic revenue initiatives, oversee annual planning, and manage department objectives, all while maintaining strong client relationships and ensuring accurate financial

Qualifications

• 8-10 years of hospitality sales experience or similar environment.
• Extensive knowledge in sales and/or event management with strong negotiation skills.
• Ability to communicate complex ideas and formulate strategic plans.
• Strong emotional intelligence and leadership to mentor managers and teams.
• Proven ability to build and maintain key client relationships and drive revenue.

Responsibilities

• Develop strategic revenue-driving initiatives and team structures.
• Oversee annual planning, budgets, and departmental goals with GM alignment.
• Lead department with clear objectives, production targets, and performance reviews.
• Ensure monthly reporting, contract reviews, and accurate P&L related data.
• Manage group yield efforts and oversee sales & event platform administration.

Skills

Hospitality sales

Team leadership

Negotiation

Strategic planning

Emotional intelligence

Client relationship management

Tools

Microsoft Office Suite (Word, PowerPoint, Excel)

Job description

Director of Sales

We’re seeking a strategic, relationship-driven Director of Sales to lead revenue growth across our property portfolio, inspire high-performing teams, and shape the future of our sales organization. This role is ideal for a proven hospitality sales leader who thrives in a fast-paced environment, understands the power of collaboration, and is passionate about creating exceptional experiences for guests, clients, and team members alike.

What’s in it for you:

• Salary Range: 140.000 to 160,000 DOE plus Sales department incentive eligible
• Cellphone Allowance
• Paid Time Off
• 401K Match
• Values Based Culture
• Benefits - Medical, Dental, Vision, Disability Coverage, Company Contributed HSA/FSA Plan, Company Sponsored Life Insurance Policies
• Discounted Lodging, Dining, Spa, Golf, and Retail along with Third Party Perks
• Diverse Work Group

What you’ll do:

Strategic/Department

• Responsible for developing strategic revenue driving initiatives and building effective team structures.
• Prepare or provide oversight for annual planning including internal prework, group strategic plans, and departmental revenue and expense budgets, aligning closely with the property General Manager to achieve overall goals.
• Drive vision and purpose through department objectives, revenue driving strategies, team deployment and production goals, and individual goal targets.
• Create departmental objectives, team deployment strategies, production goals, and individual performance targets.
• Exceptional leadership skills and emotional intelligence, has the ability to manage through subordinates, and can diffuse and resolve conflict in a practical manner.
• Meet and exceed expectations for department gross revenue and is able to make quick adjustments if targets are not being achieved.
• Understand the industry landscape and current trends with the ability to utilize them to forecast future business volume effectively.
• Ensure the accurate production of monthly reports.
• Possess proficiency in contractual language and agreements, and able to teach others.
• Ensure adherence to company policies and procedures accounting standards, including deposits, direct billing, and pre-payments.
• Report monthly achievements ensuring financial accuracy across P&L, sales and event platforms, and deposits/accounts receivable.
• Manage group yielding efforts with support from General Manager and Revenue Manager.
• Maintain department standards and implement systems, including sales & event platform administration/management.
• Provide overall direction, coordination, and leadership for team members.
• Oversee all group sales outreach, negotiations, contractual review, planning and service.
• Direct liaison to all community organizations, city officials, industry associations and public relations entities.
• Uphold departmental standards and implements management systems, including the administration of sales and event platforms.
• Develop and maintain favorable working relationships and open communication with all departments.

Training/Mentoring

• Lead Sales department meetings and provide support to individuals within the cohort group.
• Support with portfolio wide training initiatives, including the annual in-person sales event.
• Hire, develop, mentor, and train department team members to ensure comprehensive competency in all relevant areas and identifying growth potential.
• Develop a monthly department training program and conduct monthly department meetings.
• Implement corrective action and feedback, when necessary, in a respective and constructive manner.

Individual

• Achieve departmental goals and objectives.
• Contribute to revenue growth across assigned segments at a higher level.
• Engage in client relationship building, including new business development and networking.
• Skilled in client negotiations, closing techniques, and contractual language comprehension.
• Cultivate and maintain positive working relationships and open communication with all stakeholders.

What you’ll bring:

• Minimum of 8-10 years of hospitality sales experience, or similar environment.
• Extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills.
• Prior experience with hotel conversions a plus.
• Ability to communicate complex ideas effectively and formulate strategic plans.
• Strong emotional intelligence and critical thinking capabilities.
• Ability to lead and influence managers and large teams, directly or indirectly, while placing a high priority on mentoring and developing others.
• Serves as a strategic partner to clients to build, grow, and maintain profitable and long-lasting relationships with key accounts.
• Takes an initiative-taking approach to address issues and avert conflict, resolve practical problems, and conflict resolution with limited standardized solutions.
• Promotes a sense of urgency and establishes and enforces individual accountability in the team. Assumes the responsibility for the outcome of others.
• Confidence under pressure, handles and manages crises effectively with a positive attitude.
• Working knowledge of applicable laws, codes, and regulations.
• Excellent communication skills, including proficiency in writing contracts, reports, business correspondence, and operations manuals, with the ability to present information effectively and respond to inquiries from team members, managers, clients, guests, or the public.
• Demonstrate initiative to identify and solve problems utilizing available resources.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
• Strong interpersonal communication with the ability to identify, understand, and anticipate the emotions, concerns and thoughts of others.
• Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
• Demonstrates a strong grasp of mathematical operations including the ability to compute discounts, interest, commissions, proportions, and percentages.
• Analytical mindset and can utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision-making.
• Creates strategy and is able to shift with immediity based on market conditions.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Proficiency in financial acumen understanding and creating various financial reports (P&L statement, PACE, budget) with knowledge of dynamic pricing and profitability.
• Exceptional presentation skills ability to clearly effectively deliver to a variety of stakeholders; owners, leaders, clients, and team members.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)

Our Commitment to you:

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Don’t meet every single requirement? At Hotel 1000 we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Source: Hospitality Online