Director of Sales

TEXAS WESTERN MANAGEMENT PARTNERS; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

TownePlace Suites San Antonio Airport in San Antonio, TX is seeking a seasoned sales leader to drive revenue through strategic oversight of the hotel’s sales team. The role emphasizes building key client relationships and securing group/convention business.

You will manage the sales budget, coordinate conventions with other departments, and recruit/train staff while upholding guest satisfaction and company policies.

Qualifications

• Directs the hotel sales team and drives revenue through leadership and motivation.
• Develops and maintains relationships with key clients for groups and conventions.
• Manages the department budget and monitors sales performance.
• Coordinates conventions and group activities with other hotel departments.
• Recruits, hires, trains, and develops sales staff; enforces company policies.

Responsibilities

• Directs the activities of the hotel sales team, providing leadership and motivation to implement sales strategies and maximize revenues.
• Develops and maintains relationships with key clients to produce group and convention business.
• Manages the departmental budget and monitors sales performance to meet revenue plans.
• Directs scheduling of conventions and coordinates with other departments to fulfill client services.
• Documents sales activities in Sales Pro and ensures timely, accurate updates.
• Follows company policies and ensures guest satisfaction; handles Manager on Duty shifts.

Skills

Sales leadership

Budget management

Client relationship building

Convention scheduling

Recruitment & training

Guest service

Communication

Job description

Job Details

Job Location: TownePlace Suites San Antonio Airport - San Antonio, TX 78216

• Directs the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues.


• Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, catering/banquet services.


• Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan; accurately reports variances/projections.


• Directs the scheduling of conventions and group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.


• Completes 25 or more solicitation calls per week?


• Develops hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs.


• Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions to generate convention and group business.


• Documents all sales activities into Sales Pro in a timely and accurate manner.


• Assists General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company. Maintains an effective business plan.


• Develops the revenue portion of the budget.


• Recruits, hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides feedback to employees using company hiring standards and guidelines.


• Follows company policies and procedures and is able to effectively communicate them to subordinates.


• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.


• Fulfills Manager on Duty shifts.


• Maintains a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management.