Director of Sales

Fairfield Inn & Suites; Maryland; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Performance-based bonus

Paid time off

Travel discounts

Growth opportunities

Job summary

Fairfield Inn & Suites in Baltimore is seeking a Director of Sales to lead the hotel’s sales strategy and drive occupancy, ADR, RevPAR, and group business. You will manage all sales efforts, build new business, and deepen relationships with key corporate and government accounts.

A hands-on leader, you will conduct client meetings, tours, and develop strategic accounts. The role reports to hotel leadership and involves coordinating with Revenue Management and other departments to maximize revenue

Qualifications

• Experience in leading sales teams or departments.
• Strong relationship building with corporate accounts.
• Ability to develop and implement sales plans.

Responsibilities

• Develop annual and monthly sales plans aligned with budget and revenue goals.
• Set and achieve sales targets for rooms, groups, corporate accounts, and events.
• Identify and pursue new business in Baltimore and surrounding markets.
• Maintain and grow relationships with corporate, government, medical, construction, group and leisure accounts.
• Coordinate with hotel departments to ensure successful execution of group and corporate business.

Job description

Additional Information

Job Number 26103147

Job Category Sales & Marketing

Location 8477 Cordon Way, Baltimore, Maryland, United States, 21236 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $65,000 - $75,000

Expiration Date 09/29/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Tanis Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Position Summary

The Director of Sales is responsible for developing and executing the hotel's overall sales strategy to maximize occupancy, ADR, RevPAR, group business, banquet revenue, and total hotel profitability. This position leads all sales efforts, develops new business, maintains strong relationships with existing accounts, and actively targets corporate, group, government, medical, construction, cruise, leisure, and local market segments.

The Director of Sales is expected to be a hands‑on sales leader who actively solicits business, conducts client meetings and property tours, develops strategic accounts, follows up on leads, and works closely with the General Manager and hotel leadership to achieve financial and operational goals.

Essential Responsibilities

• Develop and implement an annual and monthly sales plan consistent with the hotel's budget, market conditions, and revenue objectives.
• Establish and achieve monthly, quarterly, and annual sales goals for rooms, groups, corporate accounts, meetings, banquets, and other revenue‑producing segments.
• Identify, solicit, and develop new business opportunities within the Baltimore and surrounding markets.
• Maintain and grow relationships with existing corporate, government, medical, construction, sports, social, group, and leisure accounts.
• Develop strategic accounts and negotiate corporate, group, project, and negotiated rates within approved guidelines.
• Prospect and actively pursue major local and regional projects, including construction and infrastructure projects, government contracts, medical business, conventions, reunions, weddings, and corporate groups.
• Develop long‑term relationships with project managers, corporate travel managers, meeting planners, construction companies, government agencies, hospitals, universities, relocation companies, and other key account decision‑makers.
• Conduct outside sales calls, client visits, networking activities, trade shows, community events, and industry meetings.
• Conduct professional property tours and presentations for prospective clients and meeting planners.
• Respond promptly and professionally to sales leads, RFPs, group inquiries, and business opportunities.
• Maintain accurate sales activities, account information, contacts, opportunities, and follow‑up activities in the hotel's CRM and sales systems.
• Monitor the sales pipeline and provide regular updates to management regarding business opportunities, production, and future room‑night potential.
• Work closely with Revenue Management to establish appropriate rates, restrictions, and strategies for maximizing revenue.
• Monitor competitor activity, market trends, pricing, promotions, and business opportunities.
• Develop and maintain a comprehensive account database and ensure regular account solicitation and follow‑up.
• Participate in weekly revenue, sales, and operations meetings and communicate market intelligence to hotel leadership.
• Coordinate with the Front Office, Reservations, Housekeeping, Banquets, Food & Beverage, and Accounting departments to ensure successful execution of group and corporate business.
• Ensure all group contracts, rooming lists, deposits, billing arrangements, concessions, and special requests are properly communicated and documented.
• Assist with forecasting and budgeting for rooms, group, banquet, and other sales‑related revenue.
• Review production reports and analyze account performance to determine whether accounts are meeting negotiated commitments.
• Develop and execute promotions and sales initiatives designed to increase occupancy during need periods.
• Generate business during low‑demand periods through targeted account solicitation and promotional strategies.
• Support the hotel's loyalty program and encourage qualified guests and accounts to participate.
• Represent the hotel professionally in the community and develop relationships with local businesses and organizations.
• Participate in local tourism, business, chamber, convention, and hospitality organizations as appropriate.
• Maintain professional relationships with Best Western and other applicable brand resources and sales channels.
• Ensure compliance with hotel, management company, brand, and applicable company policies.

Competitive salary based on experience, Performance‑based bonus and incentive, Paid time off (vacation, sick, and holidays), Hotel and brand travel discounts, Growth and advancement opportunities within the management company

This company is an equal opportunity employer.