Director of Rooms

Little Rock Marriott; Little Rock (AR); Presencial; USD 100.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Descripción de la vacante

Little Rock Marriott in Little Rock, AR seeks a Director of Rooms to lead the rooms division and deliver exceptional guest experiences. You will drive front desk, reservations, guest services, and housekeeping operations while guiding a high-energy team.

The role requires a proven track record in rooms management, strong leadership and communication skills, and the ability to optimize guest satisfaction and revenue. A flexible schedule and commitment to service excellence are essential.

Formación

• Bachelor's degree in Hospitality Management or related field
• Proven experience in rooms division management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Attention to detail and a commitment to maintaining high standards
• Proficiency in hotel property management systems (PMS) and related technology
• Strong analytical and problem-solving skills
• Flexibility to work irregular hours and weekends as needed

Responsabilidades

• Oversee all aspects of rooms division operations, including front desk, reservations, guest services, and housekeeping
• Develop and implement strategic plans to enhance guest satisfaction and revenue generation
• Train, mentor, and inspire a team of rooms division professionals
• Ensure seamless check-in and check-out experiences for guests
• Monitor and maintain quality standards in rooms and public areas
• Collaborate with other departments to meet guest needs and expectations
• Manage budgets, forecasting, and financial performance of the rooms division
• Implement and maintain efficient operational processes and technology solutions

Conocimientos

Leadership

Communication

Attention to detail

PMS proficiency

Analytical skills

Problem-solving

Flexibility

Educación

Bachelor's degree in Hospitality Management

Herramientas

PMS (Property Management System)

Descripción del empleo

Property Description

The Little Rock Marriott presents an exciting opportunity for job applicants seeking a fulfilling career in the hospitality industry. Located in the heart of downtown Little Rock, our hotel offers a prime location, exceptional amenities, and renowned guest service. As a team member, you will have the chance to work in a dynamic and welcoming environment, providing personalized service to our valued guests. With opportunities for career growth, ongoing training, and a supportive work culture, the Little Rock Marriott is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to creating memorable experiences for our guests.

Overview

Are you a dynamic and results-driven hospitality professional with a passion for delivering exceptional guest experiences? Look no further! Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence, and be a driving force in shaping memorable stays and exceeding guest expectations. If you thrive in a fast-paced, guest-centric environment and have a proven track record in rooms management, we want you on our team!

Key Responsibilities:

• Oversee all aspects of rooms division operations, including front desk, reservations, guest services, and housekeeping
• Develop and implement strategic plans to enhance guest satisfaction and revenue generation
• Train, mentor, and inspire a team of rooms division professionals
• Ensure seamless check-in and check-out experiences for guests
• Monitor and maintain quality standards in rooms and public areas
• Collaborate with other departments to meet guest needs and expectations
• Manage budgets, forecasting, and financial performance of the rooms division
• Implement and maintain efficient operational processes and technology solutions

Qualifications

• Bachelor's degree in Hospitality Management or related field or equivalent experience
• Proven experience in rooms division management, preferably in a luxury hotel or resort
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Attention to detail and a commitment to maintaining high standards
• Proficiency in hotel property management systems (PMS) and related technology
• Strong analytical and problem-solving skills
• Flexibility to work irregular hours and weekends as needed

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range:

$100,000 yr. to $110,000 yr.