Director of Risk & Operational Resilience

Information Technology Senior Management Forum; McLean (VA); Hybrid; USD 206,000 - 235,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Capital One is seeking a Director of Risk Management to lead the Business Continuity and Resilience Risk Management (BCRM) team within ORM. The role oversees first-line risk-taking across multiple business lines and implements the enterprise Operational Resilience framework, coordinating with stakeholders and guiding crises responses while promoting a culture of inclusion.

The position requires extensive experience in risk management, leadership, and regulatory familiarity, with a strong ability

Qualifications

• Bachelor’s Degree (or military experience) required.
• 8+ years in risk management, business continuity, disaster recovery, operational resilience, or audit.
• 5+ years in financial services or regulatory environment.
• 3+ years of people management.
• 3+ years of presenting to senior executive leadership.

Responsibilities

• Oversee First Line risk-taking across Card, Retail, Commercial, Auto and Enterprise Services.
• Implement and govern the Operational Resilience Framework across Capital One, including regulatory compliance.
• Respond to crises and incidents, keeping Second Line informed.
• Identify emerging resiliency risks and prepare appropriate responses.
• Serve as a thought partner on evolving business continuity and resilience methods.
• Collaborate with stakeholders across organizations to achieve objectives.
• Coordinate program activities and deliverables for teamwork and cross-stakeholder alignment.
• Explain complex technical concepts clearly in writing and verbally, and lead data-driven analysis from hypothesis to conclusions.

Skills

Risk management

People management

Executive communication

Regulatory knowledge

Crisis management

Data-driven analysis

Stakeholder collaboration

Education

Bachelor's degree

MBA

CBCP

CRISC

CISM

Job description

Capital One is seeking a Director of Risk Management to lead the Business Continuity and Resilience Risk Management (BCRM) team within ORM. The role oversees first-line risk-taking across multiple business lines and implements the enterprise Operational Resilience framework, coordinating with stakeholders and guiding crises responses while promoting a culture of inclusion.

The position requires extensive experience in risk management, leadership, and regulatory familiarity, with a strong ability