Director of Risk and Quality

HCA Healthcare; Frisco (TX); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

401(k) Plan with company match

Education assistance

Employee stock purchase plan

Job summary

HCA Healthcare’s Medical City Mental Health and Wellness Center Frisco is seeking a Director of Risk and Quality to lead patient safety, quality improvement, and program evaluation across inpatient and outpatient services. You will oversee professional practice evaluation, infection prevention integration, and data-driven performance improvement initiatives.

The role requires 3–5 years in behavioral health and quality, with strong leadership and collaboration across medical staff, committees,

Qualifications

• 3-5 years Behavioral Health experience strongly preferred.
• 3-5 years of Quality experience required.
• Acute Inpatient Behavioral Health experience required.

Responsibilities

• Assess needs and expectations of customers and suppliers for process improvement.
• Accesses internal and external aggregate reference databases to identify best practices.
• Applies scientifically based description/professional standards of patient care processes and procedures.
• Oversees establishment of ongoing data collection and evaluation activities for all required elements.
• Oversight of Professional Practice Evaluation and Physician Citizenship processes and communication for all medical staff members – links relevant assessment processes to practitioners’ profiles with ongoing and focused evaluation.
• Coordinates reporting to appropriate internal and external bodies including but not limited to workgroups, committees, Board of Governors, division, corporate and QualityNet.
• Periodically evaluates program effectiveness in improving performance
• Participates in development of committee structure and serves as a member of select committees
• Periodically evaluates the risk management program and develops/modifies program goals
• Defines and coordinates the role of infection prevention for the system and incorporates the program into all components of the organization.
• Defines and coordinates the roles of evidence-based care including HBIPS, BPRS / PHQ outcome measures, Broset Violence Assessment, and SUD detoxification protocols, and incorporates these programs into all components of the organization.
• Oversight for development and implementation of plans and policies that guide and support the organization, including but not limited to performance improvement, patient safety, infection prevention, environment of care, and medication management.
• Defines and coordinates the Medical Staff Services for hospitals in market and incorporates into all components of the organization, including Credentials and Medical Executive Committees.
• Assures required reporting to facility/system committees, Board of Governors, division, corporate, federal, state and local agencies.
• Oversight of the Clinical Safety Improvement Program including Agency for Healthcare
• Research and Quality bi-annual safety survey with identification for improvement opportunities and related actions.

Skills

Risk management

Quality improvement

Data analysis

Leadership

Communication

Education

Master's degree in Healthcare Administration or related field

Tools

HBIPS

PHQ

BPRS

Broset Violence Assessment

Job description

Introduction

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Director of Risk and Quality for our Medical City Mental Health and Wellness Center Frisco team where excellence creates excellence.

Benefits

Medical City Mental Health and Wellness Center Frisco, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare?

Job Summary and Qualifications

• Assess needs and expectations of customers and suppliers for process improvement.

• Accesses internal and external aggregate reference databases to identify best practices.

• •Applies scientifically based description/professional standards of patient care processes and procedures.

• Oversees establishment of ongoing data collection and evaluation activities for all required elements

• Oversight of Professional Practice Evaluation and Physician Citizenship processes and communication for all medical staff members – links relevant assessment processes to practitioners’ profiles with ongoing and focused evaluation.

• Coordinates reporting to appropriate internal and external bodies including but not limited to workgroups, committees, Board of Governors, division, corporate and QualityNet.

• Periodically evaluates program effectiveness in improving performance

• Participates in development of committee structure and serves as a member of select committees

• Periodically evaluates the risk management program and develops/modifies program goals

• Defines and coordinates the role of infection prevention for the system and incorporates the program into all components of the organization.

• Defines and coordinates the roles of evidence-based care including HBIPS, BPRS / PHQ outcome measures, Broset Violence Assessment, and SUD detoxification protocols, and incorporates these programs into all components of the organization.

• Oversight for development and implementation of plans and policies that guide and support the organization, including but not limited to performance improvement, patient safety, infection prevention, environment of care, and medication management.

• Defines and coordinates the Medical Staff Services for hospitals in market and incorporates into all components of the organization, including Credentials and Medical Executive Committees.

• Assures required reporting to facility/system committees, Board of Governors, division, corporate, federal, state and local agencies.

• Oversight of the Clinical Safety Improvement Program including Agency for Healthcare

• Research and Quality bi-annual safety survey with identification for improvement opportunities and related actions.

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

• Nonviolent Crisis Intervention must be obtained within 30 days of employment start date

• 3-5 years Behavioral Health experience strongly preferred

• 3-5 years of Quality experience required

• Acute Inpatient Behavioral Health experience required

What qualifications you will need:

Are you passionate about making a difference in the lives of those struggling with complex mental health or substance abuse issues? If so, the Medical City Mental Health & Wellness Center Frisco is the perfect place for you! Our licensed acute care mental health hospital offers a safe and nurturing environment for patients seeking treatment. With our customized inpatient and outpatient programs, we have 70 beds available to meet individual needs. Our experienced team provides exceptional care and support to help patients on their recovery journey. If you're ready to embark on an incredible career path, don't wait any longer. Contact us today and take the first step towards a fulfilling career for life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.