Director of Revenue Operations

Augment; United States; Remote; USD 150,000 - 200,000; Full time

Job summary

Augment is hiring a Director of Revenue Operations to own CRM, forecasting, comp, reporting, and the processes powering Sales, Marketing, and CS. This hands-on IC role reports to the VP of Sales and focuses on building scalable RevOps systems as we scale.

You will architect HubSpot, design commission plans, and collaborate with cross-functional teams to craft precise GTM models for Commercial, Mid‑Market, and Enterprise segments.

Qualifications

• 4 to 7 years in Revenue Operations or Sales Operations at a B2B SaaS company.
• Deep CRM expertise; HubSpot experience a strong plus.
• Strong analytical and SQL/data skills; comfort building reports and models from scratch.
• Experience supporting GTM orgs through rapid scaling phases.
• A systems thinker who spots and closes process gaps quickly.

Responsibilities

• Own HubSpot CRM: architecture, data quality, workflow automation, and reporting infrastructure.
• Build and maintain forecasting and pipeline management processes across long, multi-stakeholder sales cycles.
• Design, administer, and optimize commission and comp plans for all GTM roles.
• Partner with Sales, Marketing, Finance, and CS on GTM planning, quota setting, and territory design.
• Build executive dashboards tracking pipeline, conversion, revenue, and GTM efficiency, plus SDR/AE performance reporting.
• Drive process standardization and documentation across the sales org.
• Own the GTM tech stack, including HubSpot, LinkedIn Sales Navigator, and Seamless.ai; evaluate new tooling as the org scales.

Skills

HubSpot CRM

Forecasting

SQL

Data analysis

Reporting

GTM planning

Tools

LinkedIn Sales Navigator

Seamless.ai

Gong

Clay

Job description

About Augment

Logistics is broken. Let's fix it.

We are a team of engineers, product designers, and customer champions building Augie, Augment's AI teammate for supply chain. Augie reasons and acts like a seasoned operator, automating the busywork of quoting, dispatch, tracking, billing, and more for freight brokers, 3PLs, for‑hire carriers, private fleets, and distributors.

Our team has scaled billion-dollar companies, built delightful products, and powered billions in commerce. If you thrive in fast-paced, high-impact environments and want to define how AI reshapes supply chain, apply today.

Overview

We're looking for a Director of Revenue Operations to be our first dedicated RevOps hire. Our sales leaders have built the early foundations of forecasting, comp, and territory planning, and you'll take ownership of them, turning them into scalable systems as we grow. You'll own CRM, forecasting, comp, reporting, and the processes that keep our Sales, Marketing, and CS teams running. This is a hands‑on individual contributor role reporting to the VP of Sales.

Our GTM Motion

Our motion is outbound-led. SDRs prospect and qualify freight brokers, 3PLs, for‑hire carriers, private fleets, and distributors before AEs run discovery and close. We sell across Commercial, Mid‑Market, Enterprise, and Strategic segments, with six‑figure ARR deals and buying committees that span operations, IT, and finance. Your forecasting, comp, and territory models will need to handle that complexity.

What You'll Do

• Own HubSpot CRM: architecture, data quality, workflow automation, and reporting infrastructure

• Build and maintain forecasting and pipeline management processes that hold up across long, multi-stakeholder sales cycles

• Design, administer, and optimize commission and comp plans for all GTM roles

• Partner with Sales, Marketing, Finance, and CS on GTM planning, quota setting, and territory design across our Commercial, Mid‑Market, and Enterprise segments

• Build executive dashboards tracking pipeline, conversion, revenue, and GTM efficiency, plus the SDR and AE performance reporting that sales leaders use to coach their teams

• Drive process standardization and documentation across the sales org

• Own the GTM tech stack, including HubSpot, LinkedIn Sales Navigator, and Seamless.ai, and evaluate new tooling as the org scales

What We're Looking For

• 4 to 7 years in Revenue Operations or Sales Operations at a B2B SaaS company, including time building processes and systems from scratch

• Deep CRM expertise. We're on HubSpot, and experience there is a strong plus

• Strong analytical and SQL/data skills, and comfort building reports and models from scratch

• Experience supporting GTM orgs through rapid scaling phases

• A systems thinker who spots process gaps and closes them fast

Bonus Points For

• Experience in logistics, freight, for‑hire trucking, distribution, or supply chain tech

• Background in financial modeling or GTM planning

• Familiarity with tools like LinkedIn Sales Navigator, Seamless.ai, Gong, Clay, or BI platforms

About Augment

At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high‑impact problem‑solving and strategic decision‑making.

That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI‑driven solutions that make logistics smarter, faster, and more adaptive.

Join us on this journey!

Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.

Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.

We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair‑chance / ban‑the‑box laws (for example, but not limited to, the California Fair Chance Act).

Our hiring process uses AI‑powered tools to assist with screening and evaluating applications based on job‑related criteria. All AI‑assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.