Director of Revenue Operations

RevOps Careers; Chicago (IL); Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

Augment is seeking a Director of Revenue Operations to own CRM, forecasting, compensation, reporting, and the processes that keep Sales, Marketing, and CS running. This hands-on IC role reports to the VP of Sales and drives scalable systems as the company grows.

You will design and maintain CRM architecture in HubSpot, build pipelines, dashboards, and territory models, and partner across teams to align quota, planning, and GTM execution.

Formación

• 4 to 7 years in Revenue Operations or Sales Operations at a B2B SaaS company.
• Deep CRM expertise and HubSpot experience.
• Strong analytical and SQL/data skills; ability to build reports from scratch.
• Experience supporting GTM orgs through rapid scaling.
• A systems thinker who spots process gaps and closes them fast.

Responsabilidades

• Own HubSpot CRM: architecture, data quality, workflow automation, and reporting infrastructure.
• Build and maintain forecasting and pipeline management processes for long, multi-stakeholder sales cycles.
• Design, administer, and optimize commission and comp plans for all GTM roles.
• Partner with Sales, Marketing, Finance, and CS on GTM planning, quota setting, and territory design.
• Build executive dashboards tracking pipeline, conversion, revenue, and GTM efficiency.
• Drive process standardization and documentation across the sales org.
• Own the GTM tech stack and evaluate new tools as the org scales.

Conocimientos

CRM expertise

SQL

Data analysis

GTM planning

Herramientas

HubSpot

LinkedIn Sales Navigator

Seamless.ai

Gong

BI platforms

Descripción del empleo

About Augment

Logistics is broken. Lets fix it.

We are a team of engineers, product designers, and customer champions building Augie, Augment's AI teammate for supply chain. Augie reasons and acts like a seasoned operator, automating the busywork of quoting, dispatch, tracking, billing, and more for freight brokers, 3PLs, for-hire carriers, private fleets, and distributors.

Our team has scaled billion-dollar companies, built delightful products, and powered billions in commerce. If you thrive in fast-paced, high-impact environments and want to define how AI reshapes supply chain, apply today.

Overview

Were looking for a Director of Revenue Operations to be our first dedicated RevOps hire. Our sales leaders have built the early foundations of forecasting, comp, and territory planning, and youll take ownership of them, turning them into scalable systems as we grow. Youll own CRM, forecasting, comp, reporting, and the processes that keep our Sales, Marketing, and CS teams running. This is a hands-on individual contributor role reporting to the VP of Sales.

Our GTM Motion

Our motion is outbound-led. SDRs prospect and qualify freight brokers, 3PLs, for-hire carriers, private fleets, and distributors before AEs run discovery and close. We sell across Commercial, Mid-Market, Enterprise, and Strategic segments, with six-figure ARR deals and buying committees that span operations, IT, and finance. Your forecasting, comp, and territory models will need to handle that complexity.

What Youll Do

• Own HubSpot CRM: architecture, data quality, workflow automation, and reporting infrastructure
• Build and maintain forecasting and pipeline management processes that hold up across long, multi-stakeholder sales cycles
• Design, administer, and optimize commission and comp plans for all GTM roles
• Partner with Sales, Marketing, Finance, and CS on GTM planning, quota setting, and territory design across our Commercial, Mid-Market, and Enterprise segments
• Build executive dashboards tracking pipeline, conversion, revenue, and GTM efficiency, plus the SDR and AE performance reporting that sales leaders use to coach their teams
• Drive process standardization and documentation across the sales org
• Own the GTM tech stack, including HubSpot, LinkedIn Sales Navigator, and Seamless.ai, and evaluate new tooling as the org scales

What WeR Looking For

• 4 to 7 years in Revenue Operations or Sales Operations at a B2B SaaS company, including time building processes and systems from scratch
• Deep CRM expertise. We're on HubSpot, and experience there is a strong plus
• Strong analytical and SQL/data skills, and comfort building reports and models from scratch
• Experience supporting GTM orgs through rapid scaling phases
• A systems thinker who spots process gaps and closes them fast

Bonus Points For

• Experience in logistics, freight, for-hire trucking, distribution, or supply chain tech
• Background in financial modeling or GTM planning
• Familiarity with tools like LinkedIn Sales Navigator, Seamless.ai, Gong, Clay, or BI platforms

About Augment

At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.

That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn't just about efficiency; it's about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.

Join us on this journey!

Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.

Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.

We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).

Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.

Read by ReLoop.me

A hands-on, first-hire RevOps builder who will mature existing forecasting, comp and CRM foundations and carry them through a scaling sales org.

Level (indicative): Expert. Title vs scope: title above scope. Requirement inflation: none. Shape of the role: strongly individual contributor; leans build / define.

Core capabilities: HubSpot CRM architecture and administration, sales forecasting and pipeline management and commission and comp plan design.

Not for you if you want to manage a team of direct reports, or you need a clearly bounded scope.

Indicative, AI-generated read, no salary range. Full read and sourcing ReLoop.me

Tagged as: Financial Modeling, Forecasting, HubSpot, LinkedIn Sales Navigator, Pipeline Management, Quota Setting, SQL, Territory Planning