Director of Residential Services

Genesis Group Homes; Brooklyn Park (MN); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

PTO

Paid holidays

Health insurance

Dental insurance

Life insurance

Disability insurance

Company vehicle after 90 days

Job summary

Synova Group in Brooklyn Park, MN seeks a Residential Director to oversee service delivery, lead staff, ensure licensing and audits, and provide strategic direction to programs. You will mentor Service Managers, House Supervisors, and Direct Support Professionals, maintain compliance, and travel to sites as needed, with benefits including PTO and company vehicle after 90 days.

Requirements include 4+ years in a senior management role, valid driver’s license, DHS background check, and proficiency

Qualifications

• Has at least 4 years of experience in a senior management position.
• Must have a valid driver's license, a clean driving record, access to a reliable insured vehicle, and the ability to safely transport vulnerable individuals.
• Be able to pass a DHS background study.
• Have a proven history of developing staff and managers.
• Working knowledge of 245D requirements and standards.
• Exhibit proficiency in all Microsoft Office applications.

Responsibilities

• Oversees the daily workflow of the service delivery department.
• Responsible for overall programming including leadership, staff training & development, finances & maintaining compliance records.
• Visits each site at least once per month to stay informed of operations and provide support and guidance.
• Audits timecards and schedules and ensures EVV is adhered to.
• Implements internal auditing and reporting system.
• Ensures overall service satisfaction, including investigating satisfaction problems and recommending solutions.
• Coordinates internal investigations of reported incidents, files paperwork, reports conclusions and makes recommendations.
• Manages individual records and assures the security and privacy of the records.
• Ensures licensing requirements are adhered to.
• Participates in group and team meetings, including Leadership Team meetings, as necessary.

Skills

Senior management experience

Independent decision making

Problem solving

Microsoft Office

Therap experience a plus

Education

Bachelor's degree in a field related to human services, education, or health

Associate degree in a field related to human services, education, or health

Diploma in a field related to human services, education, or health

Minimum 50 hours of education and training related to human services and disabilities

Tools

245D requirements and standards

Job description

Synova Group in Brooklyn Park, MN seeks a Residential Director to oversee service delivery, lead staff, ensure licensing and audits, and provide strategic direction to programs. You will mentor Service Managers, House Supervisors, and Direct Support Professionals, maintain compliance, and travel to sites as needed, with benefits including PTO and company vehicle after 90 days.

Requirements include 4+ years in a senior management role, valid driver’s license, DHS background check, and proficiency