Director of Resident Services

LHH; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in San Francisco is seeking a Director of Resident Services to oversee supportive and clinical services for individuals and families experiencing homelessness. This role involves guiding service delivery, coordinating with various departments, and implementing evidence-based practices to foster self-sufficiency among residents. The ideal candidate will have strong leadership skills and experience in case management and community development.

Benefits

Medical insurance

Vision insurance

Disability insurance

Qualifications

• Director level position overseeing resident services.
• Guides delivery of services and coordinates with housing operations.

Responsibilities

• Leads the Resident Services Department with approximately 60 staff members.
• Uses evidence-based practices to enhance resident self-sufficiency.

Skills

Leadership

Case Management

Crisis Intervention

Community Development

Job description

Job Title: Director of Resident Services

Be among the first 25 applicants.

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The Resident Services Department, comprised of approximately 60 staff members, provides supportive and clinical services to individuals and families who have experienced homelessness and reside in supportive housing sites in San Francisco.

Reporting directly to the Chief Executive Officer (CEO), the Director of Resident Services (DRS) is a key member of the leadership team. The DRS guides the overall delivery of all resident services and coordinates with the housing operations department and community partners. Using evidence-based practices, the DRS welcomes residents/participants into their new homes and encourages greater self-sufficiency across three drivers: Housing, Income, and Resourcefulness.

The Case Management Model uses data to understand the resident/participant experience and includes:

• Intensive retention services
• Strength-based case management support and service planning
• Mental health, substance use, and crisis intervention services
• Information and referral
• Empowerment and community development for residents/participants

Seniority level

Director

Employment type

Full-time

Job function

Human Resources and Management

Referrals increase your chances of interviewing at LHH by 2x.

Inferred from the description for this job

• Medical insurance
• Vision insurance
• Disability insurance

Get notified about new Director of Resident Services jobs in San Francisco Bay Area.